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Phoenix S35010 - Troubleshooting Guide; Common Issues and Solutions

Phoenix S35010
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25
8. TROUBLESHOOTING
TROUBLE SHOOTING
If you have trouble with your scooter, you can inspect the following before taking you
scooter to the dealer.
If you cannot solve the problem, contact your dealer for assistance.
Problem Symptom Remedy
The scooter will not
switch on
Batteries not connected
Rear and frond sections
not connected
Circuit breaker has
tripped
Check batteries are
connected
Check connection on
front – to - rear loom
Push circuit breaker
button to rest
The scooter switch on
but will not run
Flat batteries
Charger plugged in
Motor in freewheel
mode
Check battery power
Unplug charger
Re-engage the freewheel
lever
Scooter appears slow Flat batteries
Speed setting slow
Check battery power and
/or recharge
Check the speed dial is
not set at low
The seat moves
whilst in use
Seat note locked in
position
Slowly rotate the seat
until it drops in to place
and is secure
The tiller appears
loose
Tiller adjustment knob
loose
Tighten the tiller
adjustment knob
Involuntary horn
sounds
There is fault on the
scooter
Ensure the control lever
is released and switch
the scooter on and off
recharge batteries