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Piazzetta E903 - User Manual

Piazzetta E903
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E903 1 July 2012
Robeys Ltd
Riverside, Goods Road, Belper, Derbyshire. DE56 1UU
Tel: 01773 820940 Fax: 01773 820477
E-mail: info@robeys.co.uk Web Site www.robeys.co.uk
Riverside, Goods Road, Belper, Derbyshire. DE56 1UU
Tel: 01773 820940 Fax: 01773 820477
E-mail: info@robeys.co.uk Web Site www.robeys.co.uk

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Questions and Answers

  • S
    Scott AndersonAug 13, 2025
    Why does the window on my Piazzetta E903 get so dirty?
    • D
      David HurstAug 13, 2025
      The window of your Piazzetta Stove might be getting excessively dirty due to several reasons. It could be due to a lack of draught, so you should check the smoke/gas discharge pipe. Another reason might be that you are using wet wood, in this case you should switch to dry wood. The problem may also arise from the use of mediocre or poor-quality fuels; consider changing the type of fuel you are using. Finally, insufficient combustion air could be the cause, so try opening the air dampers further.
  • K
    Keith ObrienAug 17, 2025
    What to do if my Piazzetta Stove is blowing only lukewarm air?
    • V
      Vincent OwensAug 17, 2025
      If your Piazzetta Stove is blowing only lukewarm air, several factors could be responsible. The pipework might not be insulated properly, so ensure it is suitably insulated. The environment might be too large for the capacity of the fan and the power of the fireplace, consider heating fewer rooms or using the stove as a supplementary source of heat. An incorrect connection to the power supply could also be the issue; correct the connection according to the assembly diagram. Finally, a power failure could be the cause; ensure the appliance is powered.
  • F
    fergusonbryanAug 20, 2025
    How to fix difficulty in lighting a Piazzetta Stove?
    • K
      Karen MullenAug 20, 2025
      If you're having difficulty lighting your Piazzetta Stove, it could be due to a closed air damper. Make sure to put the combustion air (intake) dampers to the maximum position. Another potential cause is a lack of draught, so check the smoke/gas discharge pipe.
  • L
    Laura HoustonAug 25, 2025
    Why is condensation forming on my Piazzetta E903 Stove?
    • F
      fsilvaAug 25, 2025
      Condensation might be forming on your Piazzetta Stove because the section of flue is too large; reduce the section by inserting a well-insulated pipe with a suitable section inside the flue. Another reason might be slow combustion, resulting in low smoke temperature; burn smaller, dry logs and open the primary air damper further.
  • E
    Elizabeth PalmerAug 28, 2025
    Why doesn't the grate of my Piazzetta Stove warm up?
    • A
      Ashlee AllenAug 28, 2025
      The grate of your Piazzetta Stove might not be warming up due to several reasons. You may be using less wood than necessary for nominal efficiency. There may be inadequate insulation for the environment in which the fireplace is installed, so insulate well with suitable materials. The fresh air intake might be oversized; decrease the intake section.
  • C
    Caroline Hartman DDSSep 1, 2025
    What to do if smoke comes out of my Piazzetta Stove during bad weather?
    • L
      Lisa SmithSep 1, 2025
      If smoke comes out of your Piazzetta Stove during adverse weather conditions, it could be because the chimney stack has no down-draught cowl; replace the chimney stack with one that has a down-draught cowl. Another reason might be that the flue is not suitably insulated; clad the flue with hollow tiles or other insulating materials.
  • A
    ahendersonSep 4, 2025
    What to do if rotating parts of Piazzetta Stove are worn?
    • J
      jessica98Sep 4, 2025
      If you notice worn rotating parts in your Piazzetta Stove, replace the fan and maintain or replace the worn parts.
  • U
    ubishopSep 8, 2025
    What happens if the door of my Piazzetta E903 is opened too fast?
    • J
      James SmithSep 8, 2025
      If the door of your Piazzetta Stove is opened too fast, keep the door just ajar for a few seconds before fully opening.

Summary

Supplementary Installation Instructions for UK Market

Health and Safety Precautions

General safety advice for installation, covering handling, fire cement, asbestos, and metal parts.

Stove Performance and Approval

Details on the stove's approved performance and fuel type.

Preparatory Work and Safety Checks

Chimney Requirements

Essential guidelines and regulations for chimney installation and function.

Installation Procedures and Requirements

Hearth and Floor Considerations

Guidance on hearth material, size, and floor load capacity.

Combustion Air Supply

Importance of adequate air for efficient and safe combustion.

Chimney Connection

Instructions for connecting the appliance to the chimney system.

Carbon Monoxide Alarm

Requirements for fitting a CO alarm.

Supplementary Operating Instructions

General Operating Checks

Checks before lighting, installer confirmation, and chimney status.

CO Alarm Response

Action to take if the CO alarm sounds unexpectedly.

Fireguard Usage

Requirement to use a fireguard for safety with children or infirm persons.

Chimney Cleaning Schedule

Recommendations for frequency and method of chimney sweeping.

Operating Procedures and Safety

Chimney Fire Procedures

Actions to take in case of a chimney fire.

Extractor Fan Prohibition

Warning against fitting extractor fans in the same room.

Permanent Air Vent Requirement

Requirement for a permanent air supply vent.

User Operating Instructions - Wood

HETAS Approval and Fuel

Details on HETAS approval, recommended fuels, and fuel types.

Door Operation and Lighting

Guidance on door handling and lighting the fire.

Refuelling and Flueway Cleaning

Instructions for refuelling and cleaning the flueways.

General Rules

Piazzetta E903 Specifications

General IconGeneral
TypePellet Stove
Tank Capacity18 kg
Nominal voltage/Frequency230 V / 50 Hz
Flue Outlet Diameter80 mm
ControlRemote Control
Efficiency91.5%

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