Piazzetta E902 - User Manual

Questions and Answers

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mark24Aug 12, 2025
Why is my Piazzetta Stove having difficulty in lighting?
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  danielmichelleAug 12, 2025
  If you're experiencing difficulty lighting your Piazzetta Stove, several factors could be at play. First, ensure the combustion air intake dampers are set to the maximum position. Insufficient draught can also cause this issue, so inspect the smoke/gas discharge pipe. Using dry wood and appropriate fuel types is crucial; avoid wet wood or mediocre fuels. Adjusting the size of the logs and ensuring they are sufficiently dry can also help. If these steps don't resolve the problem, consider that not enough combustion air could be the cause, so open the air dampers further.
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John KimAug 19, 2025
What to do if smoke comes out upon opening the door of my Piazzetta E902 Stove?
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  Jared WoodAug 19, 2025
  If smoke comes out upon opening the door of your Piazzetta Stove, it might be because the door was opened too fast. Try keeping the door slightly ajar for a few seconds before fully opening it. Also, make sure to only open the door when just embers remain in the grate, not when there are still flames.
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Deborah WhiteAug 27, 2025
What to do if smoke comes out of the Piazzetta E902 fireplace in adverse weather conditions?
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  davisaliciaAug 27, 2025
  If smoke comes out of the fireplace of your Piazzetta Stove in adverse weather conditions, it could be due to the chimney stack not having a down-draught. Consider replacing the chimney stack with one that has a down-draught cowl. Another possible cause is a flue that is not suitably insulated; in this case, clad the flue with hollow tiles or other insulating materials.
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Margaret HatfieldSep 3, 2025
Why does the grate of my Piazzetta Stove not warm?
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  sextonmelissaSep 4, 2025
  If the grate of your Piazzetta Stove does not warm, it could be due to using less wood than necessary. Use the quantity of wood indicated in the instructions (See “Combustion air regulation” paragraph). Another possible cause is an oversized fresh air intake. Try decreasing the intake section.