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Plantronics DA Series User Manual

Plantronics DA Series
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Plantronics DA Series
Audio Processor
User Guide
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Plantronics DA Series Specifications

General IconGeneral
BrandPlantronics
ModelDA Series
CategoryProcessor
LanguageEnglish

Summary

Welcome

Power Management

USB Audio Processor Powering

Automatic power-on of the USB Audio Processor when connected to a computer's USB port.

Plantronics Software

Install Plantronics Hub

To access the Plantronics Hub, load Plantronics software by visiting plantronics.com/software and click on download button.

Start Hub

To start Hub, click Start > Programs > Plantronics > Hub

Hub Tabs

Describes the functions of the About, Updates, Settings, and Help tabs within the Plantronics Hub software.

Use your headset

Answer, end and make calls

Instructions on how to answer, end, and make calls using the headset and softphone application.

Put a call on hold

Information on how to place a call on hold and resume it using the headset's answer/end button.

Adjust volume

Details on adjusting listening volume using the headset's volume buttons and softphone settings.

Mute a call

Instructions for muting and unmuting the microphone during a call using the headset button.

Troubleshooting

My headset does not work

Troubleshooting steps for headset connectivity issues and remote answer/disconnect functionality.

I cannot hear the caller

Steps to resolve issues where the user cannot hear the caller, including audio device settings.

Callers can not hear me

Guidance on troubleshooting when callers cannot hear the user, checking mute status and microphone alignment.

Sound in headset is distorted. I can hear echo in headset.

Solutions for distorted audio or echo in the headset, including volume adjustment and audio device settings.

The other headset I was using to listen to music does not work any more.

Addressing issues where a previously used headset may affect current device functionality.

My headset stops responding to button presses.

Troubleshooting steps for when the headset buttons become unresponsive, often related to PC power states.

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