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Need help?Do you have a question about the Plantronics EncorePro HW510 and is the answer not in the manual?
General| Headset type | Monaural |
|---|---|
| Product type | Headset |
| Product color | Black |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Sound pressure level (max) | 118 dB |
| Connectivity technology | Wired |
| Impedance | 160 Ω |
| Magnet type | - |
| Ear coupling | Supraaural |
| Headphone frequency | 100 - 6800 Hz |
| Headphone sensitivity | 24 dB |
| Microphone type | Boom |
| Microphone frequency | 15 - 6800 Hz |
| Microphone sensitivity | -39 dB |
| Microphone input impedance | 3300 Ω |
| Quantity | 1 |
| Harmonized System (HS) code | 85183000 |
Weight and Dimensions| Weight | 52 g |
|---|
Control how loud your callers hear you.
Control how loud you hear callers without an amplifier.
Allows private conversations by blocking your audio.
Position mic two fingers from mouth for optimal sound.
Ensure the headset fits comfortably.
Control how loud you hear callers when using an amplifier.
Turn off the headset microphone for private conversations.
Manage audio source between headset and phone handset.
Increase or decrease your voice volume for callers.
Optimize headset performance for different phone models.
Install fresh AA batteries in the amplifier base.
Explanation of amplifier base ports and connectors.
Verify the amplifier base has fresh batteries installed.
Disconnect the handset coil cord from the phone.
Plug handset cord into the correct amplifier base port.
Connect interface cable to amplifier and phone port.
Connect the other end of the interface cable to the telephone.
Plug the headset QD connector into the amplifier base.
Put on headset, connect QD, and position microphone correctly.
Ensure the headset button on the amplifier is turned on.
Take the telephone handset receiver out of its cradle.
Check for a dial tone in the headset earpiece.
Dial calls, converse, and hang up the handset receiver.
Wear headset and ensure microphone is positioned properly.
Identify the direct connect cable for setup.
Plug headset QD to the control cable's QD connector.
Find the designated headset port on the telephone.
Plug control cable into the telephone's headset port.
Put on headset and ensure correct microphone placement.
Leave the telephone handset receiver in its cradle.
Press the telephone's headset button to activate.
Check for a dial tone in the headset earpiece.
Dial calls and converse; press button to end call.
Steps to resolve issues when no dial tone is heard.
Tips to reduce or eliminate static during calls.
Steps to resolve echo issues on calls.
