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Plantronics Savi Office - User Manual

Plantronics Savi Office
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Savi
®
Office WO100
Wireless Headset System
with Optional HL10
Lifter
User Guide

Table of Contents

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Summary

Package Contents and Features

Savi Base

Details the Savi WO1 Base, its components, and features with diagrams.

Savi Headset

Details the Savi WH100/WH110 Headset, its components, and features with diagrams.

HL10 Lifter (Optional)

Details the HL10 Lifter and any additional required parts for setup.

Base Set Up

Attaching Charge Cradle to Base

Instructions for connecting the headset charge cradle to the base unit.

Connecting Base to Desk Phone

Step-by-step guide for connecting the base unit to a desk phone.

Connecting Power Supply to Base

Instructions for connecting the base power supply to the base and outlet.

Positioning Base

Recommended separation distances for the base with desk phone and computer.

Headset Set Up

Fitting Headset

Guide on how to fit the headset using the headband or earloop for comfort.

Docking and Charging the Headset

Instructions for placing the headset in the charge cradle and charging times.

Configure and Test Call

Checking Configuration

Steps to check and adjust base settings for optimal desk phone call quality.

Making a Test Call with Desk Phone

Procedure for making a test call to ensure proper audio and volume levels.

Lifter Set Up (Optional)

Installing Lifter

Detailed steps for installing the HL10 handset lifter on a desk phone.

If You Do Not Hear a Dial Tone

Troubleshooting steps if a dial tone is not heard after lifter installation.

Additional Parts (If Required)

Information on using optional parts like the extender arm and ringer microphone.

PC Set Up

Installing USB Cable

Guide for connecting the base unit to a PC using the USB cable.

Installing Plantronics Software

Instructions for installing the Plantronics software from the provided CD.

Making a Test Call with PC

Steps to perform a test call using the PC and softphone application.

Using Your Savi Office Wireless Headset System

Powering Up Headset

Information on how the headset powers on and operates without an on/off button.

Placing, Answering, and Ending Calls with Desk Phone

Procedures for managing desk phone calls with or without a handset lifter.

Placing, Answering, and Ending Calls with PC

Procedures for managing PC calls with or without Plantronics software.

Switching Between Desk Phone and PC Audio

Methods to switch audio between the desk phone and PC using headset or base.

Mixing Desk Phone and PC Audio

Instructions on how to simultaneously listen to both desk phone and PC audio.

Muting the Headset

Ways to mute and unmute the headset using the headset or base controls.

Subscribing a Master Headset

Procedure to subscribe a new headset to the base either docked or over-the-air.

Conferencing In Up to Three Additional Headsets

Guide to adding up to three guest headsets for conference calls.

Setting Default Line to Desk Phone or PC

How to change the default outbound line between desk phone and PC.

Toggling On;Off Over-the-Air Subscription

Instructions to enable or disable the over-the-air subscription feature.

Setting the Range

How to adjust the wireless range (high, medium, low) for the headset system.

Ending Subscription

Procedure to stop the base from searching for a headset in subscription mode.

Talk Time

Information on the system's talk time capabilities and factors affecting it.

Checking Headset Battery Level

How to check the headset's battery level using the base subscribe button.

Headset Indicator Light

Explanation of the indicator light status on the headset during various operations.

Headset Tones

Description of various audible tones indicating headset status and warnings.

Toggling On;Off Headset In-Use Indicator Light

How to turn the headset's in-use indicator light on or off.

Placing the Headset in Sleep Mode

Instructions for putting the headset into sleep mode to conserve battery.

Plantronics Software Platform

Softphone Support

Information on downloading and using Plantronics software with supported softphones.

Plantronics Update Manager

Details on how to update Plantronics software and firmware remotely.

Plantronics Control Panel

Overview of the Plantronics Control Panel for user preferences and device settings.

Applications Tab

Displays the status of Plantronics support for various PC applications.

Preferences Tab

Allows setting preferences for media player and general audio device controls.

Troubleshooting and Common Questions

Summary

Package Contents and Features

Savi Base

Details the Savi WO1 Base, its components, and features with diagrams.

Savi Headset

Details the Savi WH100/WH110 Headset, its components, and features with diagrams.

HL10 Lifter (Optional)

Details the HL10 Lifter and any additional required parts for setup.

Base Set Up

Attaching Charge Cradle to Base

Instructions for connecting the headset charge cradle to the base unit.

Connecting Base to Desk Phone

Step-by-step guide for connecting the base unit to a desk phone.

Connecting Power Supply to Base

Instructions for connecting the base power supply to the base and outlet.

Positioning Base

Recommended separation distances for the base with desk phone and computer.

Headset Set Up

Fitting Headset

Guide on how to fit the headset using the headband or earloop for comfort.

Docking and Charging the Headset

Instructions for placing the headset in the charge cradle and charging times.

Configure and Test Call

Checking Configuration

Steps to check and adjust base settings for optimal desk phone call quality.

Making a Test Call with Desk Phone

Procedure for making a test call to ensure proper audio and volume levels.

Lifter Set Up (Optional)

Installing Lifter

Detailed steps for installing the HL10 handset lifter on a desk phone.

If You Do Not Hear a Dial Tone

Troubleshooting steps if a dial tone is not heard after lifter installation.

Additional Parts (If Required)

Information on using optional parts like the extender arm and ringer microphone.

PC Set Up

Installing USB Cable

Guide for connecting the base unit to a PC using the USB cable.

Installing Plantronics Software

Instructions for installing the Plantronics software from the provided CD.

Making a Test Call with PC

Steps to perform a test call using the PC and softphone application.

Using Your Savi Office Wireless Headset System

Powering Up Headset

Information on how the headset powers on and operates without an on/off button.

Placing, Answering, and Ending Calls with Desk Phone

Procedures for managing desk phone calls with or without a handset lifter.

Placing, Answering, and Ending Calls with PC

Procedures for managing PC calls with or without Plantronics software.

Switching Between Desk Phone and PC Audio

Methods to switch audio between the desk phone and PC using headset or base.

Mixing Desk Phone and PC Audio

Instructions on how to simultaneously listen to both desk phone and PC audio.

Muting the Headset

Ways to mute and unmute the headset using the headset or base controls.

Subscribing a Master Headset

Procedure to subscribe a new headset to the base either docked or over-the-air.

Conferencing In Up to Three Additional Headsets

Guide to adding up to three guest headsets for conference calls.

Setting Default Line to Desk Phone or PC

How to change the default outbound line between desk phone and PC.

Toggling On;Off Over-the-Air Subscription

Instructions to enable or disable the over-the-air subscription feature.

Setting the Range

How to adjust the wireless range (high, medium, low) for the headset system.

Ending Subscription

Procedure to stop the base from searching for a headset in subscription mode.

Talk Time

Information on the system's talk time capabilities and factors affecting it.

Checking Headset Battery Level

How to check the headset's battery level using the base subscribe button.

Headset Indicator Light

Explanation of the indicator light status on the headset during various operations.

Headset Tones

Description of various audible tones indicating headset status and warnings.

Toggling On;Off Headset In-Use Indicator Light

How to turn the headset's in-use indicator light on or off.

Placing the Headset in Sleep Mode

Instructions for putting the headset into sleep mode to conserve battery.

Plantronics Software Platform

Softphone Support

Information on downloading and using Plantronics software with supported softphones.

Plantronics Update Manager

Details on how to update Plantronics software and firmware remotely.

Plantronics Control Panel

Overview of the Plantronics Control Panel for user preferences and device settings.

Applications Tab

Displays the status of Plantronics support for various PC applications.

Preferences Tab

Allows setting preferences for media player and general audio device controls.

Troubleshooting and Common Questions

Plantronics Savi Office Specifications

General IconGeneral
Noise-cancelingYes
DECT Security CertificationYes
Charging Time3 hours
Wireless TechnologyDECT
RangeUp to 350 ft
Wearing StyleOver-the-head
Conference callsYes
MicrophoneNoise-canceling
CompatibilityDesk phones, mobile phones, and computers

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