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Plantronics Savi Office WO200 User Manual

Plantronics Savi Office WO200
28 pages
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Savi
Office WO200
Wireless Headset System
with Optional HL10
Lifter
User Guide

Table of Contents

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Plantronics Savi Office WO200 Specifications

General IconGeneral
Brand compatibilityPlantronics
Digital Signal Processing (DSP)Yes
Wireless range106 m
Connectivity technologyWireless
Headset typeMonaural
Product typeHeadset
Product colorBlack, Grey
Wearing styleEar-hook
Ear couplingIntraaural
Weight and Dimensions IconWeight and Dimensions
Weight25 g

Summary

Package Contents and Features

Savi WO1 Base Components and Features

Details the components and features of the Savi WO1 Base unit, including ports and buttons.

Savi WH200/WH210 Headset Components and Features

Outlines the components and features of the Savi WH200/WH210 headset, including eartips and controls.

HL10 Lifter (Optional) Components

Describes the optional HL10 lifter, its parts, and connections for desk phone integration.

Base Set Up

Attaching Charge Cradle to Base

Instructions on how to attach the headset charge cradle securely to the base unit.

Connecting Base to Desk Phone

Steps for connecting the base unit to a desk phone using the interface cable.

Connecting Power Supply to Base

Guide on connecting the base unit to a power source via the power adapter.

Positioning the Base Unit

Recommendations for optimal placement of the base unit relative to the phone and computer.

Headset Set Up

Fitting and Wearing the Headset

Guidance on fitting the headset comfortably and converting it for left or right ear wear.

Docking and Charging the Headset

Instructions for docking the headset into the charge cradle and initial charging procedures.

Configure and Test Call

Checking Configuration Settings

Steps to check and adjust base settings and headset volume for optimal performance.

Making a Test Call with Desk Phone

Procedure for making a test call using the desk phone to verify audio quality and settings.

Lifter Set Up (Optional)

Installing the HL10 Lifter

Detailed instructions for installing the HL10 lifter onto the desk phone for remote answering.

Troubleshooting Lifter Dial Tone Issues

Troubleshooting steps for when a dial tone is not heard after lifter installation.

Additional Lifter Parts

Information on optional parts like the extender arm and stabilizers for the lifter.

PC Set Up

Installing the USB Cable

Steps for connecting the Savi base unit to the PC using the USB cable.

Installing PerSono Suite Software

Instructions on installing the PerSono Suite software from the provided CD.

Making a Test Call with PC

Procedure for making a test call using the PC and softphone application.

Using Your Savi Office Wireless Headset System

Powering Up the Headset

Explains how the headset is powered on automatically when charged, without an on/off button.

Managing Desk Phone Calls

Detailed steps for managing calls on a desk phone with or without a lifter.

Managing PC Calls

Instructions for managing calls using a PC and softphone application, with or without PerSono Suite.

Switching and Mixing Audio Sources

Methods for switching audio sources between desk phone and PC, and mixing them.

Muting and Subscribing Headsets

Describes muting the headset, subscribing a master headset, and adding guest headsets.

Setting Default Line and Sleep Mode

How to set the default audio source and put the headset into sleep mode.

Indicator Light and Button Reference

Explains the meaning of indicator lights on the base and headset buttons.

Headset Call Control Functions

A summary of the functions performed by the headset's call control button.

Headset Tones and Indicator Lights

Explains headset tones, indicator lights, and button rules for desk phone and PC.

Talk Time and In-Use Indicator Control

Information on talk time and how to control the headset's in-use indicator light.

PerSono Suite Software

Audio Control Screen Overview

Describes how to use the Audio Control screen within PerSono Suite for managing audio paths.

Interface Icons and Rules

Explains the meaning of icons and arrows used in the PerSono Suite interface and interaction rules.

Battery Life and Subscribed Headsets Display

Shows icons indicating battery charge and how the primary headset is displayed in PerSono Suite.

Softphone Support and Skype Integration

Information on supported softphones and specific setup for Skype integration.

Settings Screen – Headset and Base

Headset Settings Configuration

Lists customizable settings for the headset, such as mute tone and ringtone.

Base Settings Configuration

Lists customizable settings for the base unit, like auto answer and range.

Help for Base Settings

Auto Answer and Default Line Configuration

Explains auto answer feature and how to set the default outbound line to desk phone or PC.

Over-the-Air Subscription and Range Settings

Details over-the-air subscription and how range settings affect performance.

Audio Bandwidth Options

Discusses narrowband and wideband audio options and their impact on speech clarity and battery.

Base Settings Continued

Hearing Protection Features

Explains anti-startle, audio limiting, and G616 acoustic limiting for hearing protection.

Tone Control and PC Ringtone Settings

How to customize tones and manage PC ringtone playback on headset/speaker.

PC Panel and Security Screens

PC Panel Screen Configuration

Covers PC panel settings like automatic launch and advanced settings for Office Communicator.

Security Screen and Password Management

Instructions for setting up and resetting a password to lock base settings securely.

Support and Updates

Accessing Support Resources

Provides access to online resources, FAQs, contact information, and system version details.

Software and Firmware Updates

Information on updating software and firmware, including automatic checks and installation.

Troubleshooting and Common Questions

Dial Tone and Static Issues

Troubleshooting steps for no dial tone or experiencing static on the headset.

Audio Distortion and Echo Resolution

Solutions for distorted audio or echo experienced during desk phone calls.

Background Buzz and Lifter Problems

Troubleshooting for background buzzing and the handset lifter not functioning correctly.

Degraded Talk Time and PC Audio Issues

Advice for poor talk time, PC audio problems, and connection issues.

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