Plantronics Voyager PRO UC B230

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Getting started:

Follow the steps below to get call answer/end controls

with your Voyager PRO UC headset and Cisco® Unified

Communications Integration for Microsoft® Lync™.

1. Connect your USB adapter to the computer. If

this is the first time you are connecting, wait for

the installation process to complete.

2. To get call control features, please download

the latest version of Plantronics software at

plantronics.com/software.

Note: Check with your IT staff before installing software

on your computer.

Configuring Cisco Unified Communications Integration

for Microsoft Lync to always route call audio to the

headset:

3. In the Cisco window, click the Settings button.

4. Then in the Cisco UC Options window, select

Audio.

5. Next select your Plantronics headset as the

default device for both Microphone and

Speakers.

6. Now you can select which device plays your

incoming call alerts by selecting an option for

Ringtone. These sounds typically route through

your PC speakers, but can come through your

Plantronics headset if you prefer.

7. In this screen you can also adjust Speakers and

Ringtone volume levels.

8. When you are finished, click OK.

Note: USB configuration settings are unique for each USB port.

If you connect the headset to a different port you will need to

make these changes again to set behavior for that USB port.

Voyager™ PRO UC B230™ Quick Setup Guide

Welcome:

Using a Plantronics Voyager PRO UC

headset for PC calls will deliver a simpler,

more comfortable and better sounding

audio experience than you could get using

just your computer’s internal microphone

and speaker.

©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Plantronics Voyager and B230 are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. Cisco is a

registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other countries. Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Published 10.11

Voyager PRO UC B230 Key Features:

 Manage PC and mobile phone calls

from a single headset

 Smart Sensor technology for a seamless

user experience

 Dual-mic Audio IQ2 DSP for noise

cancellation

 Wideband audio for clear PC calls

 Portable, Bluetooth® mini USB adapter

for always-ready PC connectivity

Need help?

Do you have a question about the Plantronics Voyager PRO UC B230 and is the answer not in the manual?

Summary

Getting Started with Voyager PRO UC B230

Initial Setup and Software Download

Connect the USB adapter and download the latest Plantronics software for full call control features.

Cisco Lync Headset Audio Configuration

Setting Default Audio Devices

Select your Plantronics headset as the default microphone and speakers in Cisco UC Options for Lync.

Configuring Ringtone and Volume

Choose the ringtone device and adjust speaker/ringtone volumes within Cisco UC Options.

Making Calls with Cisco Lync

Initiating Calls

Learn to make calls by dragging contacts or numbers onto the Cisco Lync window.

Receiving Calls with Cisco Lync

Answering Incoming Calls

Details on how to answer calls via headset controls or the call notification window.

The Plantronics Voyager PRO UC B230 is a professional-grade Bluetooth headset designed for seamless integration with PC and mobile phone calls, particularly within Cisco Unified Communications environments for Microsoft Lync. This device aims to provide a superior audio experience, comfort, and ease of use compared to a computer's built-in microphone and speakers.

Function Description:

The primary function of the Voyager PRO UC B230 is to manage both PC-based and mobile phone calls from a single headset. It acts as a unified communication device, allowing users to answer, end, and control calls originating from either a computer running Microsoft Lync with Cisco integration or a paired mobile phone. The headset leverages Bluetooth technology for wireless connectivity to both a PC (via a dedicated mini USB adapter) and a mobile device. Its design emphasizes clear communication, noise cancellation, and user convenience through intelligent features.

Important Technical Specifications:

Connectivity: Bluetooth wireless technology.
PC Connectivity: Utilizes a portable Bluetooth mini USB adapter for always-ready PC connectivity. This adapter ensures a reliable and optimized connection for PC-based calls.
Audio Technology: Features Dual-mic Audio IQ2 DSP (Digital Signal Processing) for advanced noise cancellation. This technology is crucial for filtering out background noise, ensuring that the user's voice is clear and intelligible to the caller.
Audio Quality: Supports wideband audio for clear PC calls, providing a richer and more natural sound experience compared to standard narrowband audio.
Call Control: Provides integrated call answer/end controls directly on the headset, eliminating the need to interact with the computer or phone interface for basic call management.
Portability: The inclusion of a mini USB adapter makes the headset highly portable, allowing users to easily switch between different PCs or work environments while maintaining consistent connectivity.

Usage Features:

Unified Call Management: A key feature is the ability to manage calls from both a PC (via Microsoft Lync with Cisco integration) and a mobile phone simultaneously. This means a user can be on a PC call and seamlessly switch to or answer a mobile call without changing headsets.
Smart Sensor Technology: This innovative feature enhances the user experience by intelligently detecting when the headset is worn or removed. For instance, it can automatically answer a call when the headset is placed on the ear or pause media when removed. This contributes to a more intuitive and seamless workflow.
Easy Setup for PC: To enable call control features with Microsoft Lync and Cisco integration, users need to connect the USB adapter to their computer and download the latest Plantronics software from plantronics.com/software. The manual explicitly advises checking with IT staff before installing software.
Configurable Audio Routing: Users can configure Cisco Unified Communications Integration for Microsoft Lync to always route call audio to the headset. This involves accessing the Cisco UC Options, selecting "Audio," and setting the Plantronics headset as the default device for both microphone and speakers.
Customizable Ringtone Alerts: The headset allows users to choose where incoming call alerts are played. While typically routed through PC speakers, users can opt to have these alerts come through their Plantronics headset if preferred, offering flexibility based on personal preference or work environment.
Volume Control: Both speaker and ringtone volume levels can be adjusted directly from the Cisco UC Options screen, providing granular control over the audio experience.
Intuitive Call Initiation: To make a call, users can either click, drag, and drop an existing contact onto the Cisco window or manually enter a phone number into the search box and then drag and drop it. Once a call is placed, a dedicated call window opens, and audio is automatically routed to the headset.
Simple Call Termination: Calls can be ended either by using the controls on the headset itself or by clicking the red phone icon within the call window on the computer screen.
Clear Call Reception: When an incoming call is received, a notification window appears on the computer screen. Users can answer the call using the headset controls or by clicking the phone icon in the notification window, ensuring they never miss an important call.

Maintenance Features:

Software Updates: The need to download the "latest version of Plantronics software" implies that the device's functionality and performance can be maintained and improved through regular software updates. These updates often include bug fixes, performance enhancements, and compatibility improvements.
USB Port Specific Settings: The manual highlights that "USB configuration settings are unique for each USB port." This means that if the headset's USB adapter is connected to a different USB port on the computer, the user might need to reconfigure the audio settings (like default microphone and speakers) for that specific port. This ensures optimal performance regardless of which port is used, though it requires a minor re-setup if ports are frequently changed.
Durability and Portability: While not explicitly detailed as a maintenance feature, the "portable, Bluetooth mini USB adapter" suggests a design intended for frequent travel and varied use, implying a certain level of robustness for on-the-go professionals. The overall design of a professional headset typically includes durable materials and construction to withstand daily use.