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Platinum AUPL-DW9X - User Manual

Platinum AUPL-DW9X
32 pages
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IMPORTANT
Please ensure that you read through this manual prior to installation and use. This user
manual contains important information to ensure optimal performance and keep you safe.
Please retain your proof of purchase, as this will be needed in the event that you require a
warranty service. Remember to retain this user manual for future reference.
User Manual
Dishwashers
AUPL-DW9X, AUPL-DW9W
AUPL-DW12X
AUPL-DW14X, AUPL-DW14W, AUPL-DW14I
| platinumappliances.com.au
TM

Questions and Answers

  • B
    Brandon OchoaAug 16, 2025
    What causes white film on the inside of my Platinum Dishwasher?
    • T
      tinabrownAug 16, 2025
      If you notice a white film on the inside surface of your Platinum Dishwasher, it is likely caused by hard water minerals. To clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any cleaner other than dishwasher detergent to avoid foaming or suds.
  • S
    Sherry MccormickAug 19, 2025
    How to fix a Platinum AUPL-DW9X that doesn’t run?
    • C
      Calvin WilliamsAug 19, 2025
      If your Platinum Dishwasher doesn't start, there could be several reasons. First, check the fuse or circuit breaker and replace or reset it if necessary. Avoid sharing the same circuit with other appliances. Ensure the dishwasher is turned on, the door is securely closed, and the power cord is properly plugged into the wall socket. Finally, verify that the water supply is properly connected and turned on, as low water pressure can prevent the dishwasher from running.
  • C
    Christine MitchellAug 22, 2025
    Why is my Platinum AUPL-DW9X Dishwasher leaking and what to do?
    • D
      Dana TaylorAug 22, 2025
      If your Platinum Dishwasher is leaking, it might be due to overfilling the rinse aid dispenser or spills. Be careful not to overfill it, as spilled rinse aid can cause excessive suds and lead to overflowing. Wipe away any spills immediately with a damp cloth. Also, ensure that the dishwasher is level to prevent leaks.
  • D
    Dawn MullenAug 25, 2025
    Why are there suds in my Platinum AUPL-DW9X Dishwasher?
    • G
      garrettchristianAug 26, 2025
      If you see suds in the tub of your Platinum Dishwasher, it's likely due to using the wrong type of detergent or spilled rinse agent. To resolve this, use only special dishwasher detergent. If suds occur, open the dishwasher and let them evaporate. Add 1 gallon of cold water to the tub, close and latch the dishwasher, then start the “soak” wash cycle to drain out the water. Repeat if necessary. Always wipe up rinse agent spills immediately.
  • C
    Cindy KirbyAug 28, 2025
    How to prevent cloudiness on glassware in Platinum AUPL-DW9X Dishwasher?
    • M
      michael72Aug 28, 2025
      Cloudiness on glassware in your Platinum Dishwasher is often caused by a combination of soft water and using too much detergent. To fix this, use less detergent if you have soft water and select a shorter cycle to wash the glassware.
  • B
    Brooke GayAug 31, 2025
    How to remove yellow or brown film from my Platinum AUPL-DW9X Dishwasher?
    • M
      meatonAug 31, 2025
      A yellow or brown film on the inside surfaces of your Platinum Dishwasher is likely due to tea or coffee stains. You can remove these stains by hand using a solution of 1/2 cup of bleach and 3 cups of warm water. Be sure to wait 20 minutes after a cycle to allow the heating elements to cool down before cleaning the interior to avoid burns.
  • M
    Melissa PerezSep 3, 2025
    How to remove black or gray marks on dishes from Platinum Dishwasher?
    • B
      Benjamin WilliamsonSep 3, 2025
      Black or gray marks on dishes from your Platinum Dishwasher are usually caused by aluminum utensils rubbing against them. To remove these marks, use a mild abrasive cleaner.
  • D
    dwuSep 6, 2025
    Why is detergent left in the dispenser cups of my Platinum AUPL-DW9X?
    • E
      Emily SpenceSep 6, 2025
      If detergent is left in the dispenser cups of your Platinum Dishwasher, it's likely because dishes are blocking the detergent cups. Try reloading the dishes properly to ensure the dispenser cups are not obstructed.
  • D
    diana92Sep 9, 2025
    What to do if the detergent dispenser lid cannot be closed properly on Platinum AUPL-DW9X Dishwasher?
    • K
      Karen WhiteSep 9, 2025
      If the detergent dispenser lid on your Platinum Dishwasher won't close properly, it's probably because clogged detergent residue is blocking the catch. Clean the detergent from the catch to resolve this issue.
  • M
    Melissa WallSep 12, 2025
    Why is the tub interior of my Platinum Dishwasher stained?
    • R
      Robert GarciaSep 12, 2025
      If the tub interior of your Platinum Dishwasher is stained, it's likely due to using detergent with colorant. Ensure that the detergent you use is without colorant.

Summary

Warning & Safety Instructions

Correct Application

Details the intended domestic use and limitations of the dishwasher for safety.

Safety with Children

Provides crucial safety guidelines for children interacting with or using the dishwasher.

Technical Safety Instructions

Outlines essential safety checks and precautions for installation and operation.

Product Specifications

Product Overview

Control Panel AUPL-DW12 X

Details the functions and indicators of the dishwasher's control panel for model AUPL-DW12X.

Control Panel AUPL-DW14 X;DW14 W;DW9 X;DW9 W

Explains the control panel features and indicators for models AUPL-DW14X, AUPL-DW14W, AUPL-DW9X, AUPL-DW9W.

Control Panel AUPL-DW14 I

Describes the control panel layout and functions for the AUPL-DW14I dishwasher model.

Operating Instructions

Loading the Dishwasher Baskets

Guidance on correctly loading items into the upper and lower dishwasher baskets for optimal cleaning.

Upper Basket Height Adjustment

Explains the two systems for adjusting the height of the upper dishwasher basket.

Lower Basket Loading

Instructions for loading the lower basket, including placement of plates, bowls, and folding racks.

Cutlery Tray;Basket Arrangement

Suggestions and diagrams for arranging cutlery in the tray or basket for effective cleaning.

Items Not Suitable for Dishwashers

Lists common household items that should not be placed in the dishwasher due to potential damage.

Filling the Rinse Aid Dispenser

Step-by-step guide on how to refill the rinse aid dispenser and its importance for drying.

Rinse Aid Refill Indicator Guide

How to check the rinse aid level using the indicator and guidance on when to refill.

Adjusting Rinse Aid Dosage

Instructions on how to adjust the amount of rinse aid released per wash cycle for optimal results.

Detergent Types and Usage

Information on different detergent types and recommendations for use with the dishwasher.

Using 3 in 1 Detergent Tablets

General advice and considerations for using combined detergent, rinse aid, and salt tablets.

Detergent Dispenser Refill

Details on refilling the detergent dispenser before starting a wash cycle.

Detergent Dispenser Operation

Step-by-step instructions for opening, filling, and closing the main and pre-wash detergent dispensers.

Starting the Washing Program

Guide on selecting programs, setting delay start, and initiating a wash cycle.

Washing Program Selection and Start

Detailed steps for selecting wash programs, using '3 in 1' function, and starting the dishwasher.

Forgotten Dish Addition

Procedure for adding a forgotten dish to the dishwasher during a running cycle.

Changing a Running Program

Steps on how to change the selected wash program while a cycle is in progress.

Removing Spots from Glassware

Method for removing spots and stains from glassware using vinegar or citric acid.

Maintenance

Filtering System Cleaning

Instructions for cleaning the flat, coarse, and micro filters of the dishwasher's filtering system.

Cleaning the Spray Arms

Guide on how to remove and clean the dishwasher's spray arms for optimal performance.

Cleaning the Dishwasher Interior

Methods for cleaning the exterior and interior of the dishwasher using appropriate cleaning agents.

Cleaning Door Seals

Advice on cleaning door seals to prevent food debris and bad odours.

Holiday and Transport Preparation

Steps for preparing the dishwasher for holidays and guidelines for safe transportation.

Installation

Product Dimensions and Positioning

Details on appliance dimensions and general positioning and levelling guidelines.

Cabinet Requirements for Integrated Models

Specific cabinet dimensions and clearance requirements for installing integrated dishwasher models.

Door Spring Tension Adjustment

Instructions on how to adjust the tension of the door spring for proper door operation.

Water and Electrical Connections

Guidance on connecting the water inlet and electrical supplies to the dishwasher.

Water Outlet and Syphon Connection

Instructions for connecting the water outlet hose and setting up the syphon connection.

Electrical Connection Safety

Key safety considerations and requirements for connecting the dishwasher to the electrical power supply.

Trouble Shooting

Error Codes Explained

Explanation of error codes displayed by the dishwasher and their possible causes.

Dishwasher Not Running Troubleshooting

Steps to diagnose and resolve issues when the dishwasher does not start or run.

Drain Pump Operation Issues

Troubleshooting steps for when the drain pump does not stop operating.

Common Operational Problems Guide

Solutions for common issues like noise, suds, cloudy glassware, and stains.

Leak and Tub Stain Troubleshooting

Troubleshooting advice for dishwasher leaks, tub stains, and detergent dispenser issues.

Notes

Contact Details

Platinum Appliances Contact Information

Provides contact details for Platinum Appliances, including address, phone, and email.

Platinum AUPL-DW9X Specifications

General IconGeneral
BrandPlatinum
ModelAUPL-DW9X
CategoryDishwasher
LanguageEnglish

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