USB ports are not
functioning on the docking
station
Power-cycle the device by fully unplugging the device from
power, wait 30 seconds, and then reconnect.
Ensure that the computer has the latest system driver and BIOS
updates installed. Check your computer manufacturers website
or contact Plugable support for assistance locating the right
graphics driver update for your system
The dock isn’t charging my
laptop
Confirm with your laptop manufacturer or user manual that the
system has USB-C ports that are capable of charging the laptop
battery (USB-C Power Delivery)
Depending on the model of your dock, charging may or may not
be supported. Please refer to the product page or contact
Plugable support for additional clarification.
Netflix, Disney+, Hulu , or
other HDCP content is not
able to display on the
attached monitor
Depending on the model of your dock, support for HDCP
content may or may not be supported. Please refer to the
product page or contact Plugable support for additional
clarification.
To Previous Page
Loading...
