Pontec MultiClear Set 5000 - Guarantee Conditions

- EN -
15
Storage/winter protection
Shut down the unit at water temperatures below +4 °C or at the latest when freezing temperatures are expected.
• Drain the water remaining in the unit, in the hoses, pipes and connections as much as possible.
Malfunction remedy
Malfunction
Cause
Remedy
The unit performance is not satisfactory
Unit has been in operation only for a short time
The complete biological cleaning effect is only
achieved after several weeks
Water extremely soiled
Remove algae and leaves from the pond, per-
form a partial water change
Excessive fish and animal population
Guide value: approx. 60 cm fish length in 1 m³
pond water
Foam filters soiled
Clean filters
Pump filter housing soiled
Clean pump filter housing
Impeller unit blocked
Clean pump
Quartz glass tube soiled
Remove UVC and clean quartz glass
UVC lamp capacity exhausted
Replace the lamp after approx. 8000 operating
hours
UVC lamp display is not lit
Power supply of UVC not connected
Connect UVC power plug
UVC lamp defective
Replacing the UVC lamp
Connection defective
Check electrical connection
UVC overheated
UVC automatically switches on when cooled
down
No water outlet from the pond inlet
Pump power supply not connected
Connect pump power supply
Pond inlet blocked
Clean pond inlet
Technical data
(→ Technical data,  111)
Wear parts
• Filter media
• UVC lamp, quartz glass and O ring for quartz glass
Spare parts
(→ Spare parts,  113)
Disposal
NOTICE
Do not dispose of this unit with household waste.
 Dispose of the unit by using the return system provided for this purpose.
 Should you have questions, please contact your local disposal company. They will give you information on how to
correctly dispose of the unit.
 Render the unit unusable by cutting the cables.
Guarantee conditions
PfG grants a 2 year guarantee from the date of sale on proven material and manufacturing faults. Wear parts such as
bulbs etc. are exempted from the guarantee. Prerequisite for our guarantee is the presentation of the purchase receipt.
Our guarantee will become null and void if the unit is misused, electrically or mechanically damaged by inappropriate
use and improper repair by non-authorised workshops. Repairs are reserved for workshops authorised by PfG or by
PfG itself. In the case of warranty claims, please return the defective unit or part freight paid to PfG together with a de-
scription of the fault and the purchase receipt. PfG reserves the right to invoice repair costs. PfG is not liable for
transport damage. Any damage must be claimed against the carrier. Further claims of whatever type, especially conse-
quential damage, are excluded. This guarantee does not affect the final customer’s claims against the dealer.