Troubleshooting Guide
1
Problem: My trolley doesn’t start
Solution
1:1. Ensure the switch is turned on.
1:2. Check your battery is fully charged and connected correctly.
1:3. Pull the handle all the way back to the “stop” position and
push it forward again.
1:4. Check all the external leads are connected.
If the above doesn’t solve the problem contact your nearest
service agent.
3
2
Problem: My trolley will not stop
Solution
2:1. Pull the handle all the way back to the “stop” position.
If this does not correct the problem, turn the trolley o via the
switch, or disconnect the battery and contact your nearest
service agent.
Problem: The lower bag stay gear mechanism is jammed or
does not operate
Solution
3:1. Remove any mud or debris clogging the wheel mechanism.
If the above doesn’t solve the problem contact your nearest
service agent.
Problem: My trolley doesn’t run straight
Solution
4:1. Remove any mud or debris clogging the wheel mechanism.
4:2. The front wheel alignment can be adjusted using a standard
4mm Hex key also known as an ‘Allen Key’ (included).
There are two hex screws visible by the lower bag stay, one each
side, which when tightened or loosened angle the front wheels
left to right.
4:2:1. To angle the wheels right loosen the left screw clockwise and
then tighten the right screw anti-clockwise.
4:2:2. To angle the wheels left loosen the right screw clockwise and
then tighten the left screw anti-clockwise.
If the above doesn’t solve the problem contact your nearest
service agent.
To nd your nearest service agent visit www.powakaddy.com
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