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• Keep it away from moisture and corrosive substances.
• Please do not use chemicals to clean the power bank.
• Please charge the power bank once every six months, especially when the
product is not used for a long time.
Only one blue LED power indicator flickers when the power button is pressed.
The battery power is about to run out, please charge this product immediately.
Unable to charge a mobile device.
Please change the charger and charging cable and try to charge the phone again.
Unable to charge a mobile phone or other devices.
Please plug and unplug the charging cable again to connect the mobile phone
and the charger.
Charging for a long time but it not becoming fully charged.
• Use a charger that supports 5V/2.1A or more output.
• Check if the button is working.
• Check if the charging indicator is normal when charging.
• Check whether the USB input cable is in good condition and whether there is
any abnormality after connecting the charger.
• Check whether the USB output cable is in good condition and whether there is
any abnormality when connecting the device that needs to be charged.
• Check if there is any abnormal noise or odor in the product.
• Please do not disassemble, otherwise it will not be covered by the warranty.
• If the steps above do not fix the issue, please contact our after-sales service
department.
PRODUCT MAINTENANCE:
COMMON PROBLEMS AND SOLUTIONS:
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