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For technical questions, please call 1-888-866-5797.
ITEM 59303
SAFETY OPERATION MAINTENANCESETUP
Problem Possible Causes Probable Solutions
Engine misfires 1. Spark plug cap loose.
2. Incorrect spark plug gap or
damaged spark plug.
3. Defective spark plug cap.
4. Old or low quality gasoline.
5. Incorrect compression.
1. Check cap and wire connections.
2. Re-gap or replace spark plug.
3. Replace spark plug cap.
4. Use only fresh 87+ octane stabilizer-treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
5. Diagnose and repair compression. (Use Engine will
not start: COMPRESSION RELATED section.)
Engine stops suddenly 1. 1. Carbon Monoxide level high. Red light Carbon Monoxide level high. Red light
on Carbon Monoxide Sensor illuminates.on Carbon Monoxide Sensor illuminates.
2. 2. CO Sensor Alarm flashes yellow CO Sensor Alarm flashes yellow
continually shortly after starting. continually shortly after starting.
3. 3. CO Sensor Alarm flashes yellow CO Sensor Alarm flashes yellow
continually after longer period of operation. continually after longer period of operation.
4. Low oil shutdown.
5. Fuel tank empty or full of impure or low
quality gasoline.
6. Defective fuel tank cap creating
vacuum, preventing proper fuel flow.
7. Faulty magneto.
8. Disconnected or improperly
connected spark plug cap.
1. 1. Leave area immediately and allow area to ventilate Leave area immediately and allow area to ventilate
thoroughly. Only operate generator outside.thoroughly. Only operate generator outside.
2. 2. Carbon monoxide sensor malfunction. Carbon monoxide sensor malfunction.
Sensor needs service. Call 1-888-866-5797 as Sensor needs service. Call 1-888-866-5797 as
soon as possible. Do not use the Generator soon as possible. Do not use the Generator
until the sensor is working properly.until the sensor is working properly.
3. 3. Make sure to operate generator within rated Make sure to operate generator within rated
ambient temperature; maintain minimum ambient temperature; maintain minimum
5 ft. clearance from all sides.5 ft. clearance from all sides.
4. Fill engine oil to proper level. Check
engine oil before EVERY use.
5. Fill fuel tank with fresh 87+ octane stabilizer treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
6. Test/replace fuel tank cap.
7. Have qualified technician service magneto.
8. Secure spark plug cap.
Engine stops when
under heavy load
1. Dirty air filter
2. Engine running cold.
1. Clean element.
2. Allow engine to warm up prior to operating generator.
Engine knocks 1. Old or low quality gasoline.
2. Engine overloaded.
3. Incorrect spark timing, deposit
buildup, worn engine, or other
mechanical problems.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
2. Do not exceed generator’s load rating.
3. Have qualified technician diagnose and service engine.
Engine backfires 1. Impure or low quality gasoline.
2. Engine too cold.
3. Intake valve stuck or overheated engine.
4. Incorrect timing.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
2. Use cold weather fuel and oil additives
to prevent backfiring.
3. Have qualified technician diagnose and service engine.
4. Check engine timing.
Attached device
doesn’t have power
1. Device not plugged in properly.
2. Circuit Breaker tripped.
3. Product needs service.
1. Turn off and unplug the device,
then plug it back in again and turn on.
2. Turn off and unplug device, reset Circuit
Breaker, plug in device and turn on.
3. Have product repaired.
Attached device
begins to operate
abnormally
1. Problem with device.
2. Rated load capacity exceeded.
1. Immediately unplug device.
Have device repaired by a qualified
technician, or replace device.
2. Lower the number of items plugged into the
generator to stay within the rated capacity,
or use a more powerful generator.
Follow all safety precautions whenever diagnosing or servicing the generator or engine.
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