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Preventice Solutions BodyGuardian Verite User Manual

Preventice Solutions BodyGuardian Verite
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Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
Patient Instruction Manual

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Preventice Solutions BodyGuardian Verite Specifications

General IconGeneral
BrandPreventice Solutions
ModelBodyGuardian Verite
CategoryPersonal Care Products
LanguageEnglish

Summary

Contact Information

Ordering additional supplies

Information on how to order replacement supplies for the monitor.

Returning your monitor

Instructions and contact details for returning the monitoring device.

Issues with the monitor

Contact information for troubleshooting problems with the BodyGuardian monitor.

Monitoring Center

Contact details for the 24/7 monitoring service provided by Preventice.

Billing assistance

Phone number and hours for inquiries related to billing and payments.

General information

General contact number and operating hours for Preventice Solutions.

Patient Financial Obligations and Billing Information

Welcome to the BodyGuardian® Verité

Important Safety Information

Critical safety guidelines, including emergency response and travel restrictions.

Resources and Assistance

Contact numbers and website links for further help and instructional materials.

Your Equipment

Lead wires

Description of the lead wires and their connection to the monitor.

Monitor Display and Buttons

Details on the monitor's screen, navigation, selection, and event buttons.

Device Serial Number and Battery

Information on locating the device serial number and the pre-installed battery.

Belt Clip, Charger, and Electrodes

Description of the belt clip, monitor charger, and available electrode types.

Step 1: Preparing your skin

Skin Preparation Guidelines

Instructions for cleaning and preparing the skin before electrode application.

Electrode Application Warning

Safety warning regarding the application of electrodes on intact, clean skin only.

Step 2: Attaching the electrodes

Electrode Placement Instructions

Step-by-step guide for correctly attaching lead wires and electrodes to the body.

Changing the Electrodes

Guidance on when and how to replace the electrodes for optimal performance.

Step 3: Charging the Monitor

Step 4: Activating Your Monitor

Step 5: Navigating the On-Screen Menu

Step 6: Recording Your Symptoms

Step 7: Recording Your Activities

Screen Interpretation

Pending Data Indicator

Explains the number of items waiting for transmission on the monitor screen.

Transmission Strength Signal

Interprets the 'E' symbol indicating the monitor's ability to transmit data.

Date and Time Display

Information about how the date and time are displayed and provided to the monitor.

Battery Gauge Indicator

Shows how to read the battery status and charging indicators on the device.

Frequently Asked Questions - Initial Setup

Connect electrodes to begin monitoring

Troubleshooting the "Connect electrodes" message on the monitor screen.

Frequently Asked Questions - Monitor Alerts & Behavior

Something has gone wrong error code

Resolving "Something has gone wrong" errors and understanding error codes.

Monitor vibrating or buzzing causes

Explains the reasons behind monitor vibrations or buzzes, including battery status.

Blank screen and blue lights behavior

Information on why the screen is blank and how to wake the monitor.

Frequently Asked Questions - Monitoring Status Issues

Reconnect electrodes or monitoring suspended

Guidance for resolving "Please Reconnect Electrodes" or "Monitoring Suspended" messages.

Frequently Asked Questions - Connectivity & Maintenance

Wireless signal issues troubleshooting

Steps to improve or resolve problems with the monitor's wireless signal.

Removing electrode glue residue

Best methods for safely removing electrode adhesive residue from the skin.

Viewing monitoring study reports

Instructions on how to obtain and view reports from the monitoring study.

Step 8: Returning the Equipment Using UPS®

Patient Survey

Rate our service level

Questions to rate the overall service level provided by Preventice Services.

Rate the contents of the materials

Questions to rate the printed manual and educational videos provided.

Monitor and Accessories Experience Survey

Experience with Monitor and Accessories

Feedback section rating the user's experience with the monitor and its accessories.