What to do if my Prime Heat Gas Heater smells like gas when off?
If your Prime Heat Gas Heater has a gas odor even when the control knob is in the OFF position, this typically indicates a gas leak. Locate and correct all leaks. If the odor persists, the control valve may be defective and require replacement.
Why does my Prime Heat Gas Heater shut off during use?
If your Prime Heat Gas Heater shuts off during use, it could be due to several reasons. First, ensure enough fresh air is available by opening a window or door for ventilation. It may be also caused by restrictions in incoming air flow, so check for a bottom riser on the glass door, a sunken fireplace, or excessive lava rock/cinders densely packed against the grate. Another potential cause is a partially clogged ODS/pilot, which would require cleaning. Also, a defective thermopile may be the reason. Check the pilot flame and wire connections, and ensure an output of 325 millivolts across the TH/TP and TP Terminals with the ON/OFF switches off. Finally, low line pressure can also cause this issue, in which case you should contact your local gas company.
Why won't my Prime Heat Gas Heater ignite even with a spark?
If the ignitor button on your Prime Heat Gas Heater is pressed and there is spark at the ODS pilot, but no ignition occurs, there are several possible causes. First, ensure that the gas supply is turned on and the manual shutoff valve is open. Next, check that the control knob is in the PILOT position and pressed in while in that position. If there is air in the gas lines from a recent installation, continue holding down the control knob and repeat the igniting operation until the air is removed. Additionally, the ODS/pilot may be clogged, requiring replacement or servicing. Finally, the gas regulator setting might not be correct, and the gas regulator may need to be replaced.
How to fix a Prime Heat Gas Heater when the ignitor button produces no spark?
If pressing the ignitor button on your Prime Heat Gas Heater produces no spark at the ODS/pilot, several issues could be responsible. The ignitor electrode may be positioned incorrectly or broken, in either case, replace the ignitor. The ignitor electrode may not be connected to the ignitor cable, so reconnect the ignitor cable. The ignitor cable might be pinched or wet; free the ignitor cable if it is pinched by any metal or tubing. The ignitor cable may be broken, so replace the ignitor cable. Finally, the piezo ignitor itself might be bad, so replace the piezo ignitor.
Why does my Prime Heat Gas Heater smell?
If your Prime Heat Gas Heater produces unwanted odors, it may be due to the appliance burning vapors from paint, hair spray, glues, or similar products. Ventilate the room and stop using these odor-causing products while the heater is running. Another potential cause is a gas leak; locate and correct all leaks. It might also be due to the initial burn-off of the unit. In this case, ventilate the room and turn the unit on high until the odor is gone, which should take about 2 to 3 hours of continuous use.
Crucial safety warnings and precautions for installation and operation.
Symptoms, causes, and prevention of carbon monoxide poisoning.
Safe handling of propane/LP and natural gas, including leak detection.
Checklist for ensuring all necessary parts are present before installation.
List of required tools and materials for the installation process.
Regulator pressure settings and gas rates for natural gas models.
Regulator pressure settings and gas rates for propane/LPG models.
Explanation of manual and millivolt control positions and operation.
Information on the ODS safety pilot and millivolt generator.
Adherence to local codes and national fuel gas codes (NFPA54).
Requirements for adequate air supply in confined or tight constructions.
Definition of unusually tight construction for air flow requirements.
Specifies approved fireplace types for installation, including factory-built.
Minimum hearth dimensions for PH18 and PH24 models.
Guidelines for placing unit in fireplaces with barriers like glass doors.
Table relating barrier height to minimum fireplace depth.
Minimum clearances from combustible walls and ceiling.
Minimum clearance above combustible flooring or use of non-combustible material.
Steps before installation, including sealing vents and cleaning.
Specific requirements for installing as a vented decorative log set.
Instructions for installing a damper stop for flue opening.
Instructions on how to secure the unit to the fireplace floor.
Step-by-step guide for installing the grate and anchoring the unit.
Guidelines for gas piping material, sizing, shutoff valves, and pressure taps.
Importance of matching gas supply type to the heater's rating plate.
Procedure for checking gas pressure on manual control units.
Procedure for checking gas pressure on millivolt control units.
The millivolt valve is self-powered, not requiring AC power.
Instructions for wiring optional wall switches, thermostats, or receivers.
Step-by-step guide for correctly placing logs on the PH18-R unit.
Step-by-step guide for correctly placing logs on the PH24-R unit.
Step-by-step guide for correctly placing logs on the PH30-R unit.
How to visually check the pilot flame for correct contact with the thermocouple.
Expected flame appearance for the main burners at full rate.
Critical safety warnings to read before attempting to light the appliance.
Detailed steps for lighting the pilot and main burner with manual control.
Detailed steps for lighting the pilot and main burner with millivolt control.
Method for lighting pilot with a match if piezo ignitor fails.
Recommended cleaning procedures for regular maintenance of logs and unit.
Detailed inspection and cleaning tasks for annual servicing.
Problems with no spark at ODS/pilot when ignitor button pressed.
Causes and remedies for unwanted odors from the appliance.
Reasons for appliance shutdown and troubleshooting steps.
Procedures for identifying and resolving gas leaks.
Issues with pilot or burner not lighting or going out.
Troubleshooting for backfiring, smoke, or odor during combustion.
Addressing whistling noises and lack of gas supply to the pilot.
Diagram showing numbered components of the gas log heater assembly.
Comprehensive list of replacement parts for different models and fuel types.
List of optional accessories like remote controls and wall switches.
Illustrated breakdown of log set components for the PH18-R model.
Illustrated breakdown of log set components for the PH24-R model.
Illustrated breakdown of log set components for the PH30-R model.
Overview of special regulations for Massachusetts residents.
Massachusetts regulations for vented gas products.
Massachusetts regulations for vent-free gas products.
Mandated carbon monoxide detector installation and compliance in MA.
Warranty coverage for chassis, grate, and refractory logs.
Warranty for manufacturing/material defects on other components.
Circumstances that will void the limited lifetime warranty.
General| Brand | Prime Heat |
|---|---|
| Model | PH24 |
| Category | Gas Heater |
| Language | English |
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