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Primus CBN8000 - User Manual

Primus CBN8000
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210929 Primus CBN8000 Deco Set Up Guide E
CBN8000 Modem
and Deco Wi-Fi Pod
Set Up Guide
Use the app to customize your Wi-Fi
Network (SSID) name and password.
You will also find other features such as:
parental controls, anti-virus and how to
create a separate network for guests.
Each Wi-Fi Pod is equipped with two ethernet ports
These ports can be used to connect a nearby device.
For example:
Digital Home Phone Adapter
TV Set Top Box
Gaming Console
Computer
Connecting Wired Devices
Download the TP-Link Deco app from
the Google Play or Apple App Store.
For general support for your Internet, or additional
self-help guides visit support.primus.ca.
Technical Support team at 1-800-506-5552
Question and Answer IconNeed help?

Do you have a question about the Primus CBN8000 and is the answer not in the manual?

Summary

Connecting Wired Devices

Connecting Wired Devices Function

Explains that Wi-Fi Pods have two ethernet ports for connecting nearby devices like phones, TVs, consoles, or computers.

Downloading and Using the Deco App

TP-Link Deco App Features

Guides users to download the TP-Link Deco app for Wi-Fi customization, parental controls, anti-virus, and guest network setup.

Setting Up Internet Service and Wi-Fi Network

Initial Setup Steps

Outlines the sequence for connecting the coax cable, modem, Wi-Fi pod, and powering up the devices for internet service.

Wi-Fi Network Connection

Instructs users on how to connect a device to the Wi-Fi network using the provided SSID and password found on the Wi-Fi pod.

Overview

The Primus CBN8000 Modem and Deco Wi-Fi Pod system is designed to provide high-speed internet service and a robust Wi-Fi network for your home or office. This setup guide outlines the steps for installation and offers information on managing your network.

Function Description:

The system comprises two main components: the CBN8000 Modem and the Deco M5 Wi-Fi Pod. The CBN8000 Modem acts as the gateway, connecting your home to the internet service provider's network via a coax cable. It translates the signals from your internet service into a format that your local network can use. The Deco M5 Wi-Fi Pod, on the other hand, is a mesh Wi-Fi system component that creates and manages your wireless network. It broadcasts the Wi-Fi signal throughout your space, allowing multiple devices to connect wirelessly. The Deco M5 Pod is designed to extend Wi-Fi coverage, minimize dead zones, and provide a stable, high-performance wireless experience. Together, these devices ensure both internet connectivity and comprehensive Wi-Fi coverage.

Important Technical Specifications:

  • CBN8000 Modem: This modem features a "Cable" port for connecting to the coax wall outlet and "LAN Port 1" and "LAN Port 2" (though LAN Port 2 is explicitly noted as "Do not use LAN Port 2 of the modem.") for wired connections. It also has a "Power Port" for its power cord and a "RESET" button. The power input is +12VDC.
  • Deco M5 Wi-Fi Pod: The Deco M5 Pod is equipped with two Ethernet ports, which can be used to connect nearby wired devices. It also has a power input for its power cord. The bottom of the pod displays critical network information, including the default Wi-Fi Network (SSID) and Password. For example, the SSID might be "Primus12345" and the password "1234567891012". The device is certified with IC: 8853A-M5V3, FCC ID: TE7M5V3, and HVIN: Deco M5V3, and is RoHS compliant. It is made in China.
  • Connectivity: The system utilizes a coax cable for the modem's internet connection and an Ethernet cable to connect the modem (specifically LAN Port 1) to one of the Deco M5 Wi-Fi Pod's Ethernet ports. Both the modem and the Wi-Fi pod require separate power cords and connections to power outlets.
  • Indicator Lights: The Wi-Fi pod has an indicator light that turns solid green when functioning correctly. If the light is red, it indicates an issue, and a reset of both the modem and pod is recommended.

Usage Features:

  • Easy Setup: The installation process is designed to be straightforward, involving connecting a few cables and power cords. The guide emphasizes following the steps in order.
  • Wired Device Connectivity: Each Deco Wi-Fi Pod includes two Ethernet ports. These ports allow you to connect various wired devices directly to the pod, such as a Digital Home Phone Adapter, TV Set Top Box, Gaming Console, or Computer. This is particularly useful for devices that benefit from a stable wired connection or are located near the pod.
  • Wireless Network Customization: The TP-Link Deco app, available on Google Play and Apple App Store, is a central tool for managing your Wi-Fi network. Through the app, users can customize their Wi-Fi Network (SSID) name and password, making it easier to remember and more secure.
  • Advanced Network Management via App: Beyond basic customization, the Deco app offers a suite of advanced features. These include parental controls, which allow users to manage and restrict internet access for specific devices or users; anti-virus protection to help secure the network from threats; and the ability to create a separate network for guests, enhancing security and privacy for your main network.
  • Mesh Wi-Fi Capability: While only one Deco M5 Wi-Fi Pod is shown in the setup, the Deco system is inherently a mesh Wi-Fi system. This means additional Deco pods can be added to expand coverage and eliminate Wi-Fi dead zones throughout larger homes or offices, creating a seamless and unified network.
  • Self-Help Resources: Primus provides additional self-help guides and support resources on their website, support.primus.ca, for users who need further assistance or want to explore more advanced configurations.

Maintenance Features:

  • Troubleshooting Indicator: The Wi-Fi pod's light serves as a quick visual indicator of its status. A solid green light signifies normal operation, while a red light indicates a problem, prompting the user to take action.
  • Reset Procedure: In case of connectivity issues or a red indicator light on the Wi-Fi pod, a simple reset procedure is provided: unplugging the power adaptors for both the modem and the pod, waiting 30 seconds, and then plugging them back in, starting with the modem and then the pod. This often resolves minor network glitches.
  • Software Updates (via App): While not explicitly detailed in this guide, mesh Wi-Fi systems like Deco typically receive firmware updates through their companion apps. These updates often include performance improvements, security patches, and new features, ensuring the system remains optimized and secure over time.
  • Technical Support: For general support or specific issues, Primus offers a technical support team reachable at 1-800-506-5552. This provides a direct line for users to get assistance with their internet service or Wi-Fi network.

Primus CBN8000 Specifications

General IconGeneral
BrandPrimus
ModelCBN8000
CategoryModem
LanguageEnglish