9. Troubleshooting
1.Unit does not start
when pressing on/off
button
- Water full indicator lamp blinks,
and water tray is full.
Dump the water out of the
water tray.
- Room temperature is higher than
the setting temperature. (Electric
heating mode)
- Room temperature is lower than
the setting temperature. (Cooling
mode)
- The doors or windows are not
closed.
Make sure all the windows and
doors are closed.
- There are heat sources inside the
room.
Remove the heat sources if
possible
- Exhaust air hose is not connected
or blocked.
Connect or clean the exhaust
air hose.
- Temperature setting is too high.
- The ground is not level or not flat
enough
Place the unit on a flat, level
ground if possible
- The sound comes from the
flowing of the refrigerant inside the
air conditioner
Room temperature sensor failed
Replace room temperature
sensor (the unit can also work
without replacement.)
Condenser temperature sensor
failed
Replace condenser
temperature sensor
Water tray full when cooling
Take off rubber stopper and
empty the water.
Evaporator temperature sensor
failed
Replace evaporator
temperature sensor
Water tray full when heating
Please empty the water tray.
Note: The real products may look different.