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ProSystems SIZE 1.0 - User Manual

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8
ProSystems, a Division of Aquion, Inc.
2080 East Lunt Avenue
Elk Grove Village, Illinois 60007
1.800.811.3489
www.prosystemswater.com
The valve only is tested and certified to NSF/ANSI 44 by WQA for material safety and
structural integrity only.
W
W
HOLE H
H
OUSE S
S
OFTENER
WITH 2
2
401 V
V
ALVE
Part No.: 37125
Rev: F 06/11
The ProSeries softener is tested and certified by WQA againist ORD0902 for California
“lead free” compliance.
The ProSeries softener is tested and certified by WQA againist NSF/ANSI 61 for material
requirements only.

Questions and Answers

  • C
    Claire ColonAug 2, 2025
    Why is my ProSystems SIZE 1.0 using hard (untreated) water?
    • V
      vruizAug 2, 2025
      Several factors can cause hard water to be dispensed. It could be due to an open bypass valve (close it), loss of resin (refer to SYMPTOM #9), the valve being in regeneration (wait for completion), excessive water use (check regeneration frequency), a change in raw water hardness (adjust settings), failure to regenerate (refer to SYMPTOM #2), failure to draw brine (refer to SYMPTOM #3), decreasing resin exchange capacity (clean or replace resin), no salt in the brine tank (add salt), a leak between rotor and seal disk (check/replace), a leak at the riser tube (verify seating/check for cracks), or valve/timer synchronization issues (synchronize them).
  • T
    Terry KingAug 8, 2025
    What to do if ProSystems SIZE 1.0 Water Dispenser unit fails to regenerate?
    • G
      Gary ForbesAug 8, 2025
      If your unit isn't regenerating, check the electrical supply (fuse, transformer). Also, verify the correct regeneration schedule and reset the control. The drive motor, flow meter, computer board, or microswitches might be defective and need replacement.
  • L
    Laurie BrownAug 13, 2025
    What to do if ProSystems SIZE 1.0 Water Dispenser valve fails to draw brine?
    • T
      Tonya GarrettAug 14, 2025
      If the valve isn't drawing brine, first verify the operating pressure (minimum 20 psi). Then, check if the injector or injector filter is plugged and clean them if necessary. Inspect the drain and brine lines for any restrictions or kinks. Also, look for leaks in the brine line. If there's not enough water in the brine tank, refer to SYMPTOM #6.
  • K
    Kathryn RodriguezAug 20, 2025
    Why ProSystems SIZE 1.0 Water Dispenser valve cycles continuously?
    • D
      Danielle ChristianAug 20, 2025
      If the valve cycles continuously, the microswitch(es) may be defective or shorted and need to be replaced.
  • Y
    Yolanda ShawAug 27, 2025
    How to fix ProSystems SIZE 1.0 valve that fails to refill the brine tank?
    • E
      Emily RyanAug 27, 2025
      If the valve fails to refill the brine tank, check for blockages in the brine line or brine valve and remove them. Also, verify that the brine refill flow control is installed and properly sized. If the brine refill flow control is plugged, remove the debris.

Summary

Maintenance Requirements

Pre-Installation Instructions

Installation Instructions

Safety Precautions

Important safety measures to follow during installation and handling.

Test The Water Hardness

Instructions for testing water hardness post-installation for verification.

Check Water Pressure

Guide on verifying and adjusting water pressure for optimal performance.

Control Information

How To Program The Installers Level

Hardness

How to input the water hardness level into the control unit.

How To Program The End Users Level

Understanding The Diagnostic Level

System Start Up Instructions

Sanitizing The Softener

Troubleshooting Guide

Hard (Untreated) Water To Service

Addresses issues of untreated water reaching the service line and their solutions.

The Unit Fails To Regenerate

Diagnoses and resolves problems preventing the unit from regenerating.

The Valve Fails To Draw Brine

Identifies causes and solutions for the valve not drawing brine.

The Valve Cycles Continuously

Troubleshoots reasons for the valve cycling without stopping.

Excessive Water In The Brine Tank

Explains why the brine tank might hold too much water and how to fix it.

The Valve Fails To Refill The Brine Tank

Addresses issues with the brine tank not refilling correctly.

The Unit Uses Too Much Salt

Solves problems related to excessive salt consumption.

Salt Water To Service

Diagnoses and resolves salty water reaching the service line.

Loss Of Resin Through The Drain Line

Identifies causes for resin loss and solutions.

Loss Of Water Pressure

Troubleshoots and resolves low water pressure issues.

Constant Water Flow To The Drain

Addresses persistent water flow to the drain and its causes.

ProSystems SIZE 1.0 Specifications

General IconGeneral
BrandProSystems
ModelSIZE 1.0
CategoryWater Dispenser
LanguageEnglish

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