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Juan SmithAug 8, 2025
Why is my ProSystems Water Dispenser using hard (untreated) water?
- HHeather LewisAug 8, 2025
Several factors can cause hard water to be dispensed. It could be due to an open bypass valve (close it), loss of resin (refer to SYMPTOM #9), the valve being in regeneration (wait for completion), excessive water use (check regeneration frequency), a change in raw water hardness (adjust settings), failure to regenerate (refer to SYMPTOM #2), failure to draw brine (refer to SYMPTOM #3), decreasing resin exchange capacity (clean or replace resin), no salt in the brine tank (add salt), a leak between rotor and seal disk (check/replace), a leak at the riser tube (verify seating/check for cracks), or valve/timer synchronization issues (synchronize them).