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ProSystems SIZE 1.5 - User Manual

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8
ProSystems, a Division of Aquion, Inc.
2080 East Lunt Avenue
Elk Grove Village, Illinois 60007
1.800.811.3489
www.prosystemswater.com
The valve only is tested and certified to NSF/ANSI 44 by WQA for material safety and
structural integrity only.
W
W
HOLE H
H
OUSE S
S
OFTENER
WITH 2
2
401 V
V
ALVE
Part No.: 37125
Rev: F 06/11
The ProSeries softener is tested and certified by WQA againist ORD0902 for California
“lead free” compliance.
The ProSeries softener is tested and certified by WQA againist NSF/ANSI 61 for material
requirements only.

Questions and Answers

  • J
    Juan SmithAug 8, 2025
    Why is my ProSystems Water Dispenser using hard (untreated) water?
    • H
      Heather LewisAug 8, 2025
      Several factors can cause hard water to be dispensed. It could be due to an open bypass valve (close it), loss of resin (refer to SYMPTOM #9), the valve being in regeneration (wait for completion), excessive water use (check regeneration frequency), a change in raw water hardness (adjust settings), failure to regenerate (refer to SYMPTOM #2), failure to draw brine (refer to SYMPTOM #3), decreasing resin exchange capacity (clean or replace resin), no salt in the brine tank (add salt), a leak between rotor and seal disk (check/replace), a leak at the riser tube (verify seating/check for cracks), or valve/timer synchronization issues (synchronize them).
  • W
    whitneyhudsonAug 14, 2025
    What to do if ProSystems SIZE 1.5 Water Dispenser unit fails to regenerate?
    • B
      bryantstephenAug 14, 2025
      If your unit isn't regenerating, check the electrical supply (fuse, transformer). Also, verify the correct regeneration schedule and reset the control. The drive motor, flow meter, computer board, or microswitches might be defective and need replacement.
  • A
    Austin ReedAug 20, 2025
    What to do if ProSystems SIZE 1.5 valve fails to draw brine?
    • D
      Dawn PearsonAug 20, 2025
      If the valve isn't drawing brine, first verify the operating pressure (minimum 20 psi). Then, check if the injector or injector filter is plugged and clean them if necessary. Inspect the drain and brine lines for any restrictions or kinks. Also, look for leaks in the brine line. If there's not enough water in the brine tank, refer to SYMPTOM #6.
  • F
    Fernando LeeAug 27, 2025
    Why ProSystems SIZE 1.5 valve cycles continuously?
    • R
      Rachel DavidsonAug 27, 2025
      If the valve cycles continuously, the microswitch(es) may be defective or shorted and need to be replaced.
  • J
    James BlackburnSep 1, 2025
    How to fix ProSystems SIZE 1.5 valve that fails to refill the brine tank?
    • R
      rmooreSep 1, 2025
      If the valve fails to refill the brine tank, check for blockages in the brine line or brine valve and remove them. Also, verify that the brine refill flow control is installed and properly sized. If the brine refill flow control is plugged, remove the debris.

Summary

SYSTEM INFORMATION

APPLICATION LIMITATIONS

PRE-INSTALLATION INSTRUCTIONS

INSTALLATION INSTRUCTIONS

Safety Precautions

Guidelines to prevent accidents during installation and service.

DRAIN LINE CONFIGURATIONS

CONTROL INFORMATION

Installers Level Programming Guide

Detailed steps for programming the Installer's Level settings.

Installers Level Settings Details

Covers salt level, reserve capacity, regeneration time, and overrides.

Installers Level Cycle and Contact Setup

Configuration of backwash, rinse cycles, and service phone number.

End Users Level Programming Guide

Instructions for setting time, vacation mode, and regeneration modes.

SYSTEM START UP INSTRUCTIONS

SANITIZING THE SOFTENER

TROUBLESHOOTING GUIDE: WATER QUALITY

Hard Water to Service

Causes and solutions for hard water output.

Salt Water to Service

Causes and solutions for salt water output.

TROUBLESHOOTING GUIDE: REGENERATION AND FLOW

Unit Fails to Regenerate

Causes and solutions for the unit not regenerating properly.

Valve Brine Draw and Refill Issues

Troubleshooting problems with drawing brine and refilling the brine tank.

Excessive Water;Flow Issues

Causes and solutions for excessive water in brine tank or continuous drain flow.

TROUBLESHOOTING GUIDE: PRESSURE AND RESIN

ProSystems SIZE 1.5 Specifications

General IconGeneral
BrandProSystems
ModelSIZE 1.5
CategoryWater Dispenser
LanguageEnglish

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