5) If the PRD alerts, then turn the phone’s Bluetooth back ON and wait for the reconnect sound.
Note: If the PRD doesn’t alert, please reach out to us by submitting a Customer Support Ticket in the
“Support” section of our website.
6) Lastly, set the phone down and walk away with the PRD until the PRD alerts, regardless of the
distance. Once the PRD alerts, this will be the default alert distance for your current environment.
Alert distances will vary greatly, and can be shorter or farther, depending on your surrounding
environments, due to the presence of obstructions (e.g., trees, buildings, walls, doors, people, etc.), if
any.
Low Battery Warning — PRD keeps beeping
When the battery reaches a critical level, the PRD will stop operating as a phone reminder and you will
hear a low-battery chirp every two (2) seconds, upon movement of the PRD. To disable the chirp,
simply press and hold the button on the PRD down for six (6) seconds; this will turn the PRD off as
noted by the power down sound. At this point, the PRD will not turn back on until the battery is
replaced with a new CR2032 battery.
Note: Once the new battery is inserted and the PRD is turned back on, it will reset back to its default
settings — e.g., Alert Distance setting, Alert Tune, and Home Mode. Make sure the top cover is fully
snapped into place at all four (4) corners, as the PRD will not function properly if the cover is not
securely fastened.
Prox PRD™ alerted and phone is nearby
First, be sure your phone is on the PRD compatibility list shown below:
Compatible:
Apple — iPhone 6S or newer running iOS 14.0 or later
Android — Samsung A5, S6, Z Flip 5G, Z Fold, Z Fold 5G, Samsung Note 8 or newer, Google Pixel 6or
newer, running Android 8.0 or later
May be Compatible:
© 2022 Prox Devices, Inc. All rights reserved. 2
To Next Page
Loading...