ptcl EC2108V5 - EPG Display Troubleshooting; Color Display Troubleshooting

EC2108V5
User Guide
4 FAQs
13
Problem
Possible Cause
Solution
No electronic program
guide (EPG) page is
displayed on the TV
screen.
The network
connection is
abnormal.
Check the network connection.
For details, see Connecting
Cables.
STB configuration is
incorrect.
Reconfigure the STB.
Black-and-white
images are displayed
after STB startup.
The video cable is of
poor quality or is not
properly connected.
Replace and reconnect the video
cable.
If a problem persists after you use the suggested solution or a problem is not
described in this table, contact the carrier for help.