Why is my tamped coffee not level after using the Puqpress Q2?
If your tamped coffee isn't level after using the Puqpress Coffee Maker, it could be due to a couple of reasons. First, make sure that you level the coffee grounds in the port-a-filter before tamping. Also, check if the port-a-filter fits snugly and doesn't wiggle during tamping; if it does, readjust the lower clamp.
What to do if tamping doesn't start on my Puqpress Coffee Maker, but the display is working?
If tamping doesn't start on your Puqpress Coffee Maker while the machine is on and the display is working, the contactless sensor might be faulty. In this case, contact your dealer to replace the contactless sensor.
How to fix ground coffee sticking to the tamper base of my Puqpress Q2?
If you're finding that ground coffee sticks to the tamper base of your Puqpress Coffee Maker, it might be because the base is either greasy/dirty or wet. To resolve this, clean and/or dry the tamper base.
What to do if tamping doesn't start on Puqpress Q2 Coffee Maker, but clean mode works?
If tamping doesn't start on your Puqpress Coffee Maker, but the clean mode is working, the sensor might not be detecting the port-a-filter because it's not fully inserted. Try re-adjusting the port-a-filter clamp.
Why does my Puqpress Q2 drive unit make weird noises?
If the drive unit of your Puqpress Coffee Maker is making weird noises, it could be that the drive unit (e-motor and gears) is worn out. Contact your dealer to replace the drive unit and specify the amount of tamping cycles the drive unit has performed. This information helps the dealer determine if the replacement is covered by warranty or if it's considered maintenance.
Essential safety guidelines to prevent injury, electric shock, and product damage during use.
Guide on how to adjust the clamp to fit various port-a-filters for even tamping.
Instructions on connecting the power cable and turning the PUQpress on.
Detailed procedure for inserting the port-a-filter and the automatic tamping process.
How to increase or decrease the tamping force using the device's buttons.
Instructions on how to clean the PUQpress housing and tamper base, including intervals.
Solutions for issues where ground coffee adheres to the tamper base during operation.
Troubleshooting steps for when the device fails to power on or display any activity.
General| Type | Automatic Coffee Tamper |
|---|---|
| Product Name | Puqpress Q2 |
| Category | Coffee Maker |
| Compatibility | 58mm portafilters |
| Voltage | 100-240V AC |
| Material | Aluminum |
| Tamping Pressure | 30 kg |
| Control Interface | Touchscreen |
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