PureMate products are subject to strict quality control before leaving the manufacturer. This allows our customers to benefit from repairs,
replacement of parts and even replacements for free.
The product has 1 year warranty from the date of purchase.
The warranty shall not apply:
To any product subjected to misuse, alteration, act of God, improper handling, improper transport, improper
testing or unauthorized repair.
To cosmetic problems or defects which result from normal wear and tear under ordinary use yet not
affecting the performance or use of the product.
If the product is disassembled or altered.
To any packing, transportation, export / import tax or any related expenses.
Regular replacement parts such as air filter cartridges and UV-C Lamp.
Customer must present the sales invoice or receipt for 1 year warranty services.
What You Must Do
1. Contact PureMate customer Service at:
+44 121 270 9423 www.PureMate.co.uk
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you received it, or as identical as possible.
3. Include proof of purchase inside box along with the Return Authorization Number.
4. Label and ship the unit, freight pre-paid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express or implied, written or oral, including any warranty
of merchantability or fitness for a particular purpose. The manufacturer’s maximum liability shall not exceed the actual purchase price
paid by you for the product. In no event shall the manufacturer be liable for special, incidental, consequential, or indirect damages. This
warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance, faulty assembly, accident, natural
catastrophes, improper packing, or unauthorized tampering, alteration, or modification as determined solely by us. This warranty is void
if the label bearing the serial number has been removed or defaced.
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