PurePro PLUG N’ GO PRO-41ZPG User Manual (English)

Questions and Answers:

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jennifer26Jul 30, 2025
How to fix no hot water in my PurePro PLUG N’ GO PRO-41ZPG?
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  Mary AndersonJul 30, 2025
  If there's no hot water from your PurePro Water Heater, start by checking the circuit breaker, boiler emergency switch, and boiler reset switch. It could also be due to air in the heat exchanger loop, so try purging the air, ensuring the circulator is on the Boiler Supply, and checking the air vents. A faulty circulator, zone valve, or BoilerMate thermostat could also be the culprit; inspect and repair or replace them as needed. Also, a faulty Smart Control might be the problem: if it's blank, check the power and continuity across the leads, replacing fuses or the control if necessary. Finally, ensure the boiler system is operational, as it must function to generate hot water.
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Alejandro NovakAug 7, 2025
What to do if the relief valve is dripping on my PurePro PLUG N’ GO PRO-41ZPG?
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  gonzalezcassandraAug 7, 2025
  If the relief valve on your PurePro Water Heater is dripping or opening, several issues could be the cause: It might be due to the absence of a thermal expansion tank, so install the proper one. The thermal expansion tank might be set improperly; ensure the precharge air pressure matches the static water pressure. High city pressure could also be the problem; install a Pressure Reducing Valve (PRV) if the city pressure exceeds 80psi. System over temperature may be the cause, so determine the reason for the over temperature condition and correct the problem. Lastly, the relief valve itself might be faulty, so replace it if necessary.
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Kevin FitzgeraldAug 11, 2025
Why is the water from my PurePro PLUG N’ GO PRO-41ZPG Water Heater too hot?
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  Kevin RangelAug 11, 2025
  If the water from your PurePro Water Heater is too hot, here are some potential reasons: Improper plumbing could be the cause; if the Boiler Return is plumbed to the suction-side of a heating circulator, overheating will occur when the home's heat is on, so fix the plumbing. The temperature might be set too high; reduce the temperature setting. The temperature sensor might not be fully inserted; re-insert it. A stuck zone valve or flow check valve could also be the issue; repair or replace them as needed.
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denise32Aug 16, 2025
How to stop noise from PurePro PLUG N’ GO PRO-41ZPG?
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  Brad BarnettAug 16, 2025
  If your PurePro Water Heater is making noise, consider the following: It could be due to air in the boiler loop, so purge the boiler loop and check the air elimination equipment. A faulty circulator pump could also be the cause; repair or replace the pump. Thermal expansion might be the issue; ensure the proper thermal expansion tank is installed and adjusted properly. Note that some noise is normal during the initial fill; a creaking or hissing sound is typical when first pressurized, but it should stop after pressurizing. Always check for leaks.