What to do if Q'STRAINT QRT-1 Wheelchair Electrical Retractors have no power?
- JJohnny PattonAug 20, 2025
Ensure that the Electrical Retractors are properly connected to the vehicle’s electrical system, using a 12VDC 1.5 amps connection.
What to do if Q'STRAINT QRT-1 Wheelchair Electrical Retractors have no power?
Ensure that the Electrical Retractors are properly connected to the vehicle’s electrical system, using a 12VDC 1.5 amps connection.
Why won't the Q'STRAINT QRT-1 Wheelchair Electrical Retractors release the webbing?
The Electrical Retractors must be powered on to allow the webbing to move freely in and out of the retractor.
How to make Q'STRAINT Wheelchair Electrical Retractors self-retract?
To enable self-retraction of the webbing, the Electrical Retractors must be powered off.
How to fix slacking retractor webbing on Q'STRAINT QRT-1?
To remove slack from the retractor webbing, pull the hook and slowly release it to retract the webbing. Alternatively, turn the retractor knob on either side of the retractor.
What to do if Q'STRAINT Wheelchair retractor is not releasing the webbing?
Press and hold the Red Release Lever to release the webbing from the retractor.
Do Q'STRAINT QRT-1 Electrical Retractors need to be permanently installed?
Yes, the Electrical Retractors MUST be permanently installed to the vehicle’s floor, ensuring they are clear of any obstructions and placed in an area where they will not be damaged.
How to untwist webbing inside Q'STRAINT QRT-1 Wheelchair retractor?
To straighten twisted webbing, press and hold the Red Release Lever, then pull the J-Hook until the webbing is straight.
Why is Q'STRAINT QRT-1 Wheelchair webbing getting stuck after wall installation?
When mounted on the wall, the Shoulder Belt Retractor MUST be positioned at a 90° angle horizontally to ensure proper webbing movement.
Why is Q'STRAINT QRT-1 webbing getting stuck after floor installation?
For proper webbing movement, the mounted retractor MUST be at 0º (zero degree) rotation with respect to vertical access.
What to do if Q'STRAINT QRT-1 webbing is slacking?
If the webbing is slacking, here's what to do: For retractors, move the wheelchair forward and back to remove slack and self-tension, or manually tension the webbing with the retractor knobs. For manual tiedowns, pull the end of the webbing loop to tension it.
Place wheelchair facing forward in securement area and secure wheels or power.
Connect tie-downs to floor anchorages and confirm they are locked.
Attach hooks to solid frame members near seat level at approx. 45 degrees, avoiding wheels/plastic.
Ensure tie-downs are locked and tensioned, using retractors to remove slack.
Feed belts through openings for proper fit around the occupant.
Attach female buckle to rear tie-down pin connector on aisle side.
Attach male tongue to rear tie-down pin connector on window side.
Extend shoulder belt over shoulder and torso, fastening to lap belt.
Ensure belts are adjusted firmly for comfort and security.
Carefully remove the passenger's shoulder and lap belts.
Press release levers on retractors to unhook front and rear tie-downs.
Unlock wheels or turn power on and move the passenger out of the securement area.
Store belts off the floor using a storage device; clean with mild soap & water.
Regularly inspect, clean, and maintain all systems and components.
Replace frayed, contaminated, or damaged webbing immediately.
Report any potential damage or defects to your supervisor.
This document provides user instructions for the QRT-1 Series, a wheelchair and passenger securement system designed by Q'Straint, a company focused on "Thinking Beyond Safety." The system aims to safely secure wheelchair passengers in vehicles.
The QRT-1 Series system involves two main components: securing the wheelchair and securing the passenger.
The process begins with positioning the wheelchair. The user must place the wheelchair facing forward in the securement area and then apply the wheel locks or turn off the power, if applicable.
Next, the tie-downs are attached. The instructions specify attaching the tie-downs into the floor anchorages (illustrated in Fig. 1) and ensuring they are securely locked in place. Following this, the four tie-down hooks are to be attached to solid frame members or weldments of the wheelchair, specifically near seat level. It is crucial that the tie-downs are fixed at approximately a 45-degree angle and remain within the angles shown in Fig. 2. A critical warning is provided: hooks should not be attached to wheels, plastic, or removable parts of the wheelchair.
The final step for wheelchair securement involves tensioning the tie-downs. All tie-downs must be locked and properly tensioned. If necessary, the user should rock the wheelchair back and forth or manually tension the retractor knobs (if present) to remove any slack from the webbing.
Several warnings are associated with wheelchair securement:
Fig. 1 illustrates various types of floor anchorages used with the system. Fig. 2 provides a visual guide for the correct tie-down angles, showing both rear and front securement points. For rear securement, angles of 45° and 30° are depicted, while for front securement, angles of 40° and 60° are shown. Additionally, Fig. 2 includes overhead views of a wheelchair, indicating acceptable tie-down angles from the side (10° for both back and front) and from the front (20° for both back and front).
Once the wheelchair is secured, the passenger is then secured using lap and shoulder belts.
The first step is to attach the lap belts. Integrated stiffeners are used to feed the belts through openings between the seat back and bottom, and/or armrests, to ensure a proper fit around the occupant.
Next, the shoulder belt is attached. The shoulder belt is extended over the passenger's shoulder and across the upper torso (Fig. 3). The pin connector (labeled 3) is then fastened onto the lap belt (labeled 2). A note clarifies that combination lap/shoulder belts serve as both the window-side lap belt and the shoulder belt.
Finally, all belts must be adjusted as firmly as possible, while still ensuring user comfort.
Warnings for passenger securement include:
Fig. 3 illustrates the proper positioning of the occupant restraints, showing the shoulder belt crossing the torso and the lap belt across the hips. It also details the connection points of the buckles (1, 2, 3). Fig. 4 provides a closer look at the tie-down pin connectors and also includes a diagram showing the preferred zone for the shoulder belt angle, ranging from 30° to 75° from the horizontal.
To release the passenger, the steps are reversed.
A prominent warning is reiterated: "RESTRAINTS SHOULD NOT BE HELD AWAY FROM BODY BY WHEELCHAIR COMPONENTS." This is visually reinforced by a large red circle with a diagonal line through an image depicting a person in a wheelchair with restraints held away from their body.
Proper maintenance and care are essential for the QRT-1 Series system.
The document also mentions "Webbing Loops" (Part #Q5-7580) as a solution for hard-to-reach securement points on wheelchairs, providing an alternative when securement points are difficult to access with hooks. Further information is available on Qstraint.com.
The manual concludes with a brief history of Q'Straint, highlighting its origin from Queens University in Ontario, Canada, and its commitment to developing high-quality wheelchair passenger safety solutions. Contact information for Q'Straint America, Europe, and Australia is provided. The guide states that it contains current information at the time of printing and that Q'Straint reserves the right to alter or modify contents and/or components without notice.
| Material | High-strength steel and durable webbing |
|---|---|
| Installation | Floor-mounted |
| Features | Automatic locking, easy to use, secure |
| Footprint | Compact design |
| Mounting | Floor-mounted |
| Webbing | High-strength polyester webbing |
| Category | Wheelchair Tie-Down System |