How to fix insensitive control of Qihan PTZ dome device?
If the Qihan Other dome device control is insensitive, it may be due to overload, too long distance transmission, improper contact of the control cable, a damaged slip ring, or broken RS-485 protective discharge arresters. Try adding a driver, checking the circuit, replacing the slip ring, or changing the 485 protective discharge arresters.
Why I cannot control Qihan PTZ Other after normal self-test?
If the self-test of the Qihan Other is normal, but you cannot control it, the issue might be due to a wrong setting or improper connection of the control cable. Try setting the protocol, baud rate, and address of the dome device, and check the circuit.
What to do if Qihan Other has no motion and no image after power on?
If your Qihan Other shows no motion and no image after powering on, the issue could stem from several causes. First, check if the power cable is properly connected to a AC24V power source. If the connection is correct, the problem might be a fault of the power PCB of the dome device, disconnected slip ring power wires, or a fault of the main control board. Consider changing the power PCB, slip ring, or main control board.
How to resolve distorted character or image on Qihan Other?
If you are experiencing distorted characters or images on your Qihan Other, it may be interfered by exterior electronic signal (noise) or the camera is directed to the monitor screen, or a system malfunction. Ground the dome device, shut off surrounding electronic devices, rotate the camera, or restart the dome device.
Why Qihan PTZ Other rotates but shows no character or image after power on?
If the Qihan Other dome device rotates normally after power on, but no character or image is displayed, the character monitor switch might be off, or there may be an improper connection between the camera and dome device. Try switching on the character monitor according to the menu instruction or replacing the FFC cable or the camera.
Why Qihan PTZ Other cannot stop pan rotation?
If the Qihan Other cannot stop pan rotation, and rotates and stops alternatively, the OSD board might not be properly connected with the main control board, the photoelectric switch is broken, or the pan interrupter is not in the due position. Try fixing the OSD board again, replacing it if the problem persists, or adjusting the pan interrupter.
Why menu cannot be displayed after self-test of Qihan PTZ Other?
If the menu cannot be displayed after the self-test of the Qihan Other dome device, it might be due to a wrong operation or a fault of the OSD control board. Try CALL+90+ENTER to open the menu or change the OSD board.
What to do if Qihan Other has no self-test and motor is locked after power on?
If there is no self-test and the motor is locked after powering on the Qihan Other, the system setting might be set to start self-test after receiving a command. Connect the controller and set the correct transmission protocol and baud rate, as well as the dome device address.
Why vertical range of Qihan Other is not within 90±2 degree?
If the vertical range of the Qihan Other is not within 90±2 degrees with large deviation, it may be caused by an obstacle of camera or other object, which lead to early tilt movement. Check and adjust the mechanical installation.
What causes call out function to fail on Qihan Other?
If the call out function fails on your Qihan Other, it could be due to system failure caused by noise interference. Try restarting the dome device.
Details the operational specifications and capabilities of the dome device.
Highlights the advanced features and functionalities of the intelligent high speed dome.
Provides detailed instructions and diagrams for connecting the dome device system.
Guides on configuring communication protocols and transmission speeds for the dome device.
Covers wiring, setting communication protocol, baud rate, and device address.
Instructions for installing the camera, connecting power, and setting up the controller.
Procedures for performing functional tests and summarizing the results.
Instructions for menu operation, language, display, sector, and coordinate settings.
Settings for camera exposure, focus, zoom, and dome movement controls.
System options, communication settings, color system, and dome information.
Programming PTZ tours, vector scans, alarms, assignments, and power timers.
Managing user accounts, master setup, operator setup, authorizations, and date/time.
Table detailing short-cut operations linked to preset points.
Procedures for user login and accessing OSD menus for dome and camera.
Explanations of 'cruise track', 'Line-Scanning', and manual pan scan functions.
General| Sensor | 1/2.8" Progressive Scan CMOS |
|---|---|
| Horizontal Rotation Range | 360° |
| Video Resolution | 1920x1080 |
| Digital Zoom | 16X |
| WDR | 120dB |
| IR Distance | 100m |
| Ingress Protection | IP66 |
| Type | PTZ |
| Aperture | F1.6~F3.5 |
| Pan Range | 360° |
| Tilt Range | -15° to 90° |
| Minimum Illumination | Color: 0.05Lux @(F1.6, AGC ON); B/W: 0.01Lux @(F1.6, AGC ON) |
| Day/Night | IR Cut Filter |
| Network Interface | RJ45 10M/100M Ethernet |
| Protocols | HTTP, SMTP, UPnP, DNS, DDNS, NTP, RTSP, TCP, UDP, DHCP, PPPoE |
| Power Supply | DC12V |
| Operating Humidity | Less than 90% RH |
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