33
TROUBLESHOOTING
PROBLEM SOLUTION
No flame/no ignition in winter
(temp. <7 °C)
Check whether butane or propane is being used: buta-
ne will burn ever more poorly as the temperature drops
below 7 °C because it then turns into liquid. With LPG
(=propane/butane mixture), it will often help to give
the gas cylinder a shake.
No flame
- Too low water flow. Solution: Increase water flow.
- Too low water pressure. Solution: Increase water pres-
sure to a pressure > 0.01 MPa.
- The pressure relief valve is open. Solution: Tighten the
pressure relief valve by turning the valve clockwise.
- Not enough gas: Exchange gas bottle.
Yellow flame instead of blue flame Contact service center immediately for help.
Reasons\Troubles
The flame
goes out
No ignition
after ope-
ning water
valve
Tickking
noise in
ignition
Yellow
flame
Abnormal
smell
Low water
tempera
-
ture under
highest
temperatu-
re setting
Extremely
hot
tempera-
ture under
highest
temperatu-
re setting
Burning
after clo
-
sing the
water
valve
Indicator
light is
on
Solutions
Gas valve not open • •
Turn on main
valve or replace
the gas cylinder
Gas valve half open • •
Turn on the main
valve
Unsuitable
pressure gas
High • •
Contact the repai
-
rer to check the
gas pressure valve
Low • •
Cold water valve closed •
Turn on the water
supply main valve
Freezing •
Use after defros-
ting
Inadequate water supply • • • •
Call repairer to
check water pres
-
sure, then clean
the filter
Water temperature control
mistake
• • •
Turn the tempera-
ture and gas rods
properly
Insufficient fresh air • •
Open the ven-
tilation hole to
let enough fresh
air in
Power shortage • •
Replace the bat-
teries
Burner clogged • •
Contact the service
center
4
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