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QOLSYS IQ PANEL 2 PLUS - User Manual

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IQ PANEL 2 PLUS QUICK GUIDE
Remove the back plate
WALL MOUNT
Press the buttons on the
bottom to release the back
plate from the panel face
Plug in the power supply
(1) and then clip the wire
to the retainer clip (2)
Secure the back plate to the wall,
then loop the hang strap over the
strain relief hook (1) Run the
antenna through the hole (2)
Place the panel onto the bottom of
the back plate (1) and hinge upward
and snap in place (2). Take care as
you route the antenna into the wall
Plug in the power supply (1)
and then clip the wire to the
retainer clip (2) then into the
strain relief hook (3)
Replace the back cover
Connect the table stand to
the holes on the upper back.
Settings
Advanced
(default installer
password is 1111)
Swipe down to access settings tray
Connect power supply
WARNING! Use 5.5vDC - 7vDC Power
Supply ONLY
Press and hold the power
button on the right side of
the panel for 3 seconds to
power up
TRY THE
MOBILE TECH
APP
System
Tests
Cell Test
RUN A
CELL TEST
ACCESS ADVANCED SETTINGS
Wi-Fi
CHOOSE
YOUR
NETWORK
CONNECT
WI-FI
Upgrade
Software
UPGRADE
USING
NETWORK
Check for
updates
CHECK FOR
UPDATES
INSTALL
DEVICES
Installation
Devices
Security
Sensors
Auto Learn
Sensor
Tamper or
trip sensor
Customize
as desired*
Add New
Touch
Add New
ADD SECURITY SENSORS
ADD Z-WAVE DEVICES
Z-Wave
Devices
Add
Device
Touch
“PAIR” (both
on panel and
on the device)
PAIR
Add New
Touch
Add New
Customize
as desired
*If pairing devices with encryption, be sure to
select “S-Line” as the “Source” of the signals
Security Signaling Residential Fire Alarm &
Security Equipment, UL Listed
Conforms to ANSI/UL Standards
Conforms to ANSI/UL Std. S985. 1023. & 1635
Certified to ULC Sub. C1023 & ULC Std. S545
Doc#: IQP2P-QG-01-19 Rev Date: 01/07/19
Qolsys Inc. proprietary. Reproduction without permission is not permitted.
techsupport@qolsys.com (855) 476-5797
1a
2
3
4
5
6
7
8
11
OPTIONAL MOUNTING: TABLE STAND (INCLUDED IN BOX)
9
10
1b
1
2
1
2
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Summary

Wall Mount Installation

Release and Secure Back Plate

Release back plate by pressing buttons, then secure to wall and route antenna.

Connect Power and Mount Panel

Plug in power supply, connect wire, and hinge panel onto back plate.

Optional Table Stand Mounting

Prepare and Connect Stand

Remove back plate, connect power, replace cover, and attach table stand.

Accessing System Settings

Advanced Settings Access

Swipe down to access the settings tray for advanced configurations.

Cellular Network Test

Initiate a cell test under System Tests to verify network connectivity.

Wi-Fi Network Configuration

Connect to your Wi-Fi network by choosing it from the available list.

System Updates and Device Management

Software Update Process

Check for and upgrade software to the latest available version.

Install Security Devices

Install additional security devices to enhance system functionality.

Add Security Sensors

Add various security sensors like auto-learn or trip sensors.

Add Z-Wave Devices

Pair and customize Z-Wave devices for smart home integration.

Mobile Tech App Usage

Utilize Mobile Tech App

Explore and use the Mobile Tech App for system management.

Summary

Wall Mount Installation

Release and Secure Back Plate

Release back plate by pressing buttons, then secure to wall and route antenna.

Connect Power and Mount Panel

Plug in power supply, connect wire, and hinge panel onto back plate.

Optional Table Stand Mounting

Prepare and Connect Stand

Remove back plate, connect power, replace cover, and attach table stand.

Accessing System Settings

Advanced Settings Access

Swipe down to access the settings tray for advanced configurations.

Cellular Network Test

Initiate a cell test under System Tests to verify network connectivity.

Wi-Fi Network Configuration

Connect to your Wi-Fi network by choosing it from the available list.

System Updates and Device Management

Software Update Process

Check for and upgrade software to the latest available version.

Install Security Devices

Install additional security devices to enhance system functionality.

Add Security Sensors

Add various security sensors like auto-learn or trip sensors.

Add Z-Wave Devices

Pair and customize Z-Wave devices for smart home integration.

Mobile Tech App Usage

Utilize Mobile Tech App

Explore and use the Mobile Tech App for system management.

Overview

The IQ Panel 2 Plus is a comprehensive security and smart home control panel designed for residential use, offering a range of features for security, automation, and connectivity. This guide details its installation, setup, and key functionalities.

Function Description:

The IQ Panel 2 Plus serves as the central hub for a home security system, integrating various sensors, Z-Wave devices, and communication technologies. It provides real-time monitoring, alerts, and control over connected devices. The panel supports security signaling for residential fire alarm and security equipment, conforming to UL and ULC standards, ensuring reliability and safety. It features a touchscreen interface for user interaction and can be managed remotely via the Alarm.com mobile app.

Important Technical Specifications:

  • Power Supply: Requires 5.5VDC - 7vDC power supply ONLY. This specific voltage range is critical for proper operation and to avoid damage.
  • UL/ULC Compliance: UL Listed, Conforms to ANSI/UL Standards, Conforms to ANSI/UL Std. S985, 1023, & 1635. Certified to ULC Sub. C1023 & ULC Std. S545. These certifications indicate that the panel meets rigorous safety and performance standards for security and fire alarm equipment.
  • Connectivity:
    • Wi-Fi: Supports Wi-Fi connectivity for network communication, enabling updates and integration with cloud services.
    • Cellular: Features a cellular module for reliable communication, particularly for alarm signaling, ensuring connectivity even if Wi-Fi is unavailable. A "RUN A CELL TEST" feature is included for verification.
    • Z-Wave: Integrated Z-Wave radio allows for the addition and control of a wide range of smart home devices, such as lights, locks, and thermostats.
  • Security Sensors: Supports various security sensors, including those with "S-Line" encryption for enhanced security.
  • User Interface: Touchscreen display for intuitive control and access to settings.

Usage Features:

  • Installation Options:
    • Wall Mount: The panel can be securely mounted to a wall using a back plate. The process involves releasing the back plate, securing it to the wall, looping a hang strap over a strain relief hook, routing the antenna, and then hinging the panel onto the back plate until it snaps into place. Proper antenna routing into the wall is emphasized.
    • Table Stand: An included table stand allows for desktop placement. Installation involves removing the back plate, plugging in the power supply, clipping the wire to a retainer clip, and then into a strain relief hook. The table stand then connects to holes on the upper back of the panel, and the back cover is replaced.
  • Power-Up: To power up the panel, users must press and hold the power button on the right side of the panel for 3 seconds.
  • Accessing Settings: Swiping down on the touchscreen accesses the settings tray.
  • Advanced Settings: The "Advanced" settings require a default installer password (1111) for access, allowing for deeper configuration.
  • Account Creation: The panel facilitates "CREATE ACCOUNT" functionality, likely for linking to Alarm.com services.
  • Adding Security Sensors:
    • The "ADD SECURITY SENSORS" feature allows users to integrate new sensors.
    • Options include "Auto Learn" for easy pairing, "Tamper or trip sensor" for specific sensor types, and "Customize as desired."
    • The guide specifically notes that for devices with encryption, "S-Line" should be selected as the "Source" of the signals.
    • A "Touch 'Add New'" button initiates the pairing process.
  • Adding Z-Wave Devices:
    • The "ADD Z-WAVE DEVICES" section enables the integration of smart home devices.
    • A "PAIR" button initiates the Z-Wave pairing process, requiring users to "Touch 'PAIR' (both on panel and on the device)."
    • Devices can be "Customize as desired" and added via "Touch 'Add New'".
  • Network Configuration:
    • "CONNECT WI-FI" allows users to choose and connect to their home Wi-Fi network.
  • Mobile App Integration: The guide promotes the "TRY THE MOBILE TECH APP" (Alarm.com), indicating remote control and monitoring capabilities.

Maintenance Features:

  • System Tests: The "RUN A CELL TEST" feature allows users to verify the cellular communication functionality of the panel.
  • Software Updates: The "CHECK FOR UPDATES" feature enables users to "Upgrade Software" and "Check for updates" to ensure the panel's firmware is current, providing new features and security enhancements.
  • Troubleshooting: The guide provides contact information for tech support: techsupport@qolsys.com and (855) 476-5797.
  • End User License Agreement (EULA): The device includes a comprehensive EULA that outlines the terms of software usage, including grant of license, restrictions, ownership, maintenance, support, updates, limited warranty, limitation of liability, U.S. Government end users, export law, and general provisions. Key points from the EULA include:
    • License Grant: A non-exclusive, non-transferable, and non-sublicensable license for non-commercial personal use, solely as embedded in or pre-installed on Qolsys Products.
    • Restrictions: Prohibits copying, modifying, creating derivative works, transferring, sublicensing, leasing, renting, distributing, disassembling, decompiling, or reverse engineering the software, except as expressly permitted by law.
    • Ownership: Qolsys and its licensors retain ownership of the software, while the user owns the Qolsys Product.
    • Maintenance, Support, and Updates: Qolsys is under no obligation to provide maintenance, support, or updates, but any provided fixes or updates are considered "Software" and subject to the EULA.
    • Term: The license is granted for 75 years unless terminated earlier due to breach.
    • Limited Warranty: The software is provided "AS IS," with Qolsys disclaiming all warranties and conditions, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
    • Limitation of Liability: Qolsys' total liability is limited to $100 for all causes of action.
    • Export Law: Users must comply with all U.S. export laws and regulations.
    • Governing Law: The agreement is governed by the laws of the State of California.

QOLSYS IQ PANEL 2 PLUS Specifications

General IconGeneral
BrandQOLSYS
ModelIQ PANEL 2 PLUS
CategorySecurity System
LanguageEnglish

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