Why do my Quail Digital QP10HS calls keep dropping?
If your Quail Digital Headsets calls are dropping, it could be due to being out of the base station's range. Try moving closer to the base. Also, verify that the base station has power by checking the LEDs on the front. If the LEDs are off or amber, contact technical support.
What to do if my Quail Digital QP10HS are out of range?
If your Quail Digital Headsets are out of range, it means the headset is not within the base station's coverage area. Move closer to the base. Also, check the base station's power by looking at the LEDs on the front of the base. If the LEDs are off or amber, contact technical support.
How to fix low battery on Quail Digital Headsets?
If the battery is low on your Quail Digital Headsets, place the headset in the charger and use another headset in the meantime.
Why are my Quail Digital QP10HS not working in a previously functional area?
If your Quail Digital Headsets aren't working in an area where they previously worked, locate the base serving that area. Check that the LEDs on the base are red and green (primary) or both green (secondary). Press the talk button on your headset; the lower LED on the base should flash green. If the LED is amber or doesn’t flash green, the base station may be faulty. Contact technical support.
What to do if Quail Digital Headsets LED is pulsing but there is no audio?
If the LED on your Quail Digital Headsets is pulsing normally but there's no audio, try placing the headset back in the charger for at least 10 seconds to reset it. If that doesn't work, remove and then replace the battery. If the problem persists, send the headset in for repair or replacement.
Why is the LED not flashing on my Quail Digital QP10HS after being in the charger?
If the Quail Digital Headsets has been in the charger, but the LED isn’t flashing, determine if the issue is with the headset or the battery. Swap the battery with one from a working headset. If changing the battery resolves the issue, discard the faulty battery and order a new one. If not, send the headset back for repair or replacement.
What does 'registration required' mean for Quail Digital QP10HS?
If your Quail Digital Headsets requires registration, it means the headset is working but needs to be registered on the system.
What to do if Quail Digital Headsets call drops?
If your Quail Digital Headsets calls are dropping, it could be due to a couple of reasons. First, you might be out of range of the base. Try moving closer to it. Alternatively, the base itself might not have power. Check the LEDs on the front of the base. If the LEDs are off or showing amber, contact technical support for assistance.
Why do I get an 'out of range' error with my Quail Digital QP10HS?
An 'out of range' error with your Quail Digital Headsets typically means that the headset is too far from the base. Try moving closer to the base station. It's also possible that the base station isn't powered on. Check the LEDs on the front of the base; if they are off or amber, contact tech support.
What to do if Quail Digital Headsets battery is low?
If your Quail Digital Headsets battery is low, place the headset in the charger and use another headset.
General| Brand | Quail Digital |
|---|---|
| Model | QP10HS |
| Category | Headsets |
| Language | English |
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