4
Software License: Title to all software provided as separate modules or embedded in the Products
("Software") shall remain the property of Quantachrome or Quantachrome's licensors.
Quantachrome grants to Buyer a non-exclusive, limited license to use the Software together with the
Products. Buyer shall not decompile, disassemble or otherwise reverse engineer the Software, and
may create derivative works only to the extent permitted by Quantachrome. Buyer shall not
sublicense, assign, copy, distribute or disclose any portion of the Software to a third party without
the express written consent of Quantachrome. Buyer may transfer or sell its license rights to use the
Software only together with the Products to a transferee, which has accepted this provision of
Quantachrome’s Terms and Conditions of Sale in writing.
Changes: Orders accepted by the Seller cannot be changed or modified in whole or part, except with
the written consent of Seller.
Return Policy: Prior approval must be obtained from an authorized Seller representative to return
any Product. Seller will assign a return authorization number and record the reason for return. Seller
will examine returned part to determine the actual cause, if any, leading to Buyer’s return. If Product
has a manufacturing defect Seller will, at its discretion, repair or replace with like product.
Restocking charges: Product purchased, under the sole discretion of the Seller, may be returned for
a 20% restocking fee and must be returned within 90 days of date of delivery. Product cannot be
returned if used or modified.
Claims: Claims for shortages or damage must be reported within 10 business days after receipt of
shipment. All claims for loss or damage in transit must be made against the carrier.
Warranty: Quantachrome Instruments warrants all instruments that it manufactures for a period of
twelve months from the date of delivery. This warranty includes all parts and labor. Quantachrome
does not warrant any product against damage from corrosion, contamination, misapplication,
improper specification, or wear and tear and operational conditions beyond the Seller’s control. This
warranty excludes all glassware and expendable items associated with each instrument. Repairs
made during the warranty period are guaranteed until the end of the warranty period or 90 days,
whichever is greater.
To Next Page
Loading...