Appendix A: Error Codes and Messages
Quantum LTO-9 HH SAS User’s Guide 95
e Encryption Error. Displayed when the drive detects an error associated with a encryption
operation. If the problem occurred while the tape drive was writing data to, or reading data
from, tape:
1 Check the host application to ensure the host application is providing the correct
encryption key.
• Refer to the IBM LTO Ultrium Tape Drive SCSI Reference documentation for the Sense Data
returned for an encryption operation.
• Retry the encryption operation after the host application problems have been resolved.
2 Check the operation of the tape drive by resetting the drive and running POST.
• Refer to the error code displayed on the SCD if the drive reset and POST fails.
• Retry the encryption operation if the drive reset and POST complete without errors.
3 Check the media.
• Ensure the correct media is being used. Data encryption is supported with LTO Ultrium 5
and higher Data Cartridges only.
• Retry the encryption operation with the tape cartridge in another encryption enabled
drive. Replace the media if the problem repeats with the same tape cartridge in multiple
drives.
If the problem occurred while the tape drive was running POST or diagnostics, replace the
drive.
The error code clears with the first attempted write/read after the encryption key is changed,
or when the drive is placed in maintenance mode.
E Fiber Port offline. NOT SUPPORTED ON THIS DRIVE.
F Fiber Channel Error. NOT SUPPORTED ON THIS DRIVE.
J Incompatible media. The tape drive detected an unsupported cartridge was loaded or the
cartridge loaded has an incompatible format.
P Write operation to a write protected cartridge was attempted (includes any attempt to
overwrite a WORM protected tape). Ensure that the tape cartridge is the correct media type.
If the tape cartridge is the correct media type, check the write-protect switch on the
cartridge. The drive does not write to a write-protected cartridge. The error code clears
when you remove the tape cartridge or place the tape drive in Maintenance mode.
Error
Code Cause and Action
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