Quantum LTO-9 HH SAS

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Quantum LTO-9 HH SAS User’s Guide vii

Pre-Call Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Appendix A Error Codes and Messages 89

Main Page

Table of Contents3
Preface9
Safety Notices10
Danger Notice10
Caution Notice10
Performing the Safety Inspection Procedure11
Tape Drive AC Grounding Inspection12
Class I Laser Product13
Rack Safety13
Power Cords16
Product Recycling and Disposal16
Battery Return Policy17
End of Life (EOL) Plan18
Introduction19
Drive Features20
Front Panel of the Drive21
Rear Panel of the Drive22
Drive Performance22
Cartridge Compatibility23
Media Optimization24
Speed Matching25
Channel Calibration26
Data Cartridge Capacity Scaling26
Encryption26
Inhibiting Firmware Down-Leveling27
SAS Interface27
Physical Characteristics27
Supported Operating Systems28
Supported Device Drivers28
Ethernet Port28
IBM Spectrum Archive29
Specifications29
Physical Specifications29
Power Specifications30
Other Specifications30
Environmental Specifications30
Installation32
Avoiding Drive Damage32
Unpack the Drive32
Verify the Shipment33
Inspect the Power Cord and Outlet33
Position the Tape Drive34
Install the SAS Host Adapter Card (if Required)34
Connect the SAS Interface Cable34
Connect Power36
Run Drive Diagnostics37
Install Device Drivers37
Configure the Tape Drive to a Server/Host37
Updating Firmware38
Updating Firmware through the Host Interface38
Updating the Firmware with an FUP Tape Cartridge38
Operations41
Operating Modes41
Power Button42
Single-Character Display (SCD)42
SCD Dot43
Status Lights43
Unload Button47
Inserting a Tape Cartridge49
Removing a Tape Cartridge50
MID-Tape Recovery51
Cleaning the Drive Head51
Cleaning the Tape Drive52
Diagnostic and Maintenance Functions52
Entering Maintenance Mode55
Exiting Maintenance Mode56
Function Code 0: Maintenance Mode56
Function Code 1: Run Drive Diagnostics57
Function Code 2: Update Drive Firmware from FUP Tape58
Function Code 3: Create FUP Tape59
Function Code 4: Force a Drive Dump60
Function Code 5: Copy Drive Dump60
Drive Dump60
Function Code 6: Run Host Interface Wrap Test61
Test61
Function Code 8: Unmake FUP Tape63
Function Code 9: Display Error Code Log64
Function Code A: Clear Error Code Log65
Function Code C: Insert Cartridge into Tape Drive65
Function Code E: Test Cartridge & Media65
Function Code F: Write Performance Test66
Function Code H: Test Head68
Function Code J: Fast Read/Write Test69
Function Code L: Load/Unload Test70
Function Code P: Post Error Reporting Enabled71
Function Code U: Post Error Reporting Disabled72
Media73
Data Cartridge75
Cartridge Compatibility76
Capacity Scaling76
WORM (Write Once, Read Many) Cartridge77
Worm Media77
Data Security on WORM Media77
WORM Media Errors78
Requirements for WORM Capability78
Cleaning Cartridge78
Cartridge Memory Chip (LTO-CM)79
Bar Code Labels79
Write-Protect Switch81
Handling Cartridges82
Provide Training82
Ensure Proper Packaging83
Provide Proper Acclimation and Environmental Conditions83
Perform a Thorough Inspection84
Handle the Cartridge Carefully85
Examples of Cartridge Problems85
Environmental and Shipping Specifications for Tape Cartridges86
Disposing of Tape Cartridges87
Troubleshooting89
Procedure 1: Determining Firmware Level and Capturing Drive Dump89
Procedure 2: Inspecting a Cartridge for Damage90
Procedure 3: Checking SAS Host Connections91
Resolving Problems Reported by the Server92
Fixing SAS Bus Errors92
Resolving Media-Related Problems92

Quantum LTO-9 HH SAS

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