Chapter 6: Troubleshooting
Pre-Call Checklist
86 Quantum LTO-9 HH SAS User’s Guide
• Function Code E: Test Cartridge & Media on page 57 to
determine whether a suspect cartridge and its magnetic
tape are acceptable.
• Function Code F: Write Performance Test
on page 58 to
ensure that the drive can read from and write to tape.
• Function Code H: Test Head
on page 60 to ensure that the
tape drive's head and tape-carriage mechanics work
correctly.
• Function Code J: Fast Read/Write Test
on page 61 to ensure
that the drive can read from and write to tape.
• Function Code L: Load/Unload Test
on page 62 to test the
drive's ability to load and unload a tape cartridge.
b Use the IBM Tape Diagnostic Tool (ITDT) to run drive Health
Check and other tests and to collect drive dumps.