Appendix A: Error Codes and Messages
Quantum LTO-9 HH SAS User’s Guide 91
6 For Problems with Reading Data:
If the problem occurred while the tape drive was reading data from the tape, perform one
of the following procedures:
• If another tape drive is available, insert the cartridge into the other unit and retry the
operation:
• If the operation fails, discard the defective cartridge.
• If the operation succeeds, insert a scratch data cartridge into the first unit and run
Function Code 1: Run Drive Diagnostics
on page 49:
• If the diagnostic fails, replace the tape drive.
• If the diagnostic succeeds, the error was temporary.
• If another tape drive is not available, insert a scratch data cartridge into the unit and run
Function Code 1: Run Drive Diagnostics
on page 49:
• If the diagnostic fails, replace the tape drive.
• If the diagnostic succeeds, discard the cartridge.
If the problem occurs with multiple tape cartridges, run Function Code 1: Run Drive
Diagnostics on page 49:
• If the diagnostic fails, replace the tape drive.
• If the diagnostic succeeds, run Function Code H: Test Head
on page 60.
• If the diagnostic fails, replace the tape drive.
• If the diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
Error
Code Cause and Action