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QUORION QTouch2 User Manual

QUORION QTouch2
41 pages
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User Manual
POS Systems
QTouch 2 / Concerto

Table of Contents

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QUORION QTouch2 Specifications

General IconGeneral
Storage64 GB SSD
Ports6x USB, 2x Serial, Ethernet, Cash Drawer
Display Resolution1024 x 768
Touch TechnologyProjected Capacitive
RAM4 GB
ConnectivityEthernet
Memory4 GB
Storage Flash64 GB
Operating Temperature0°C to 40°C

Summary

Safety Precautions

General Safety Instructions

Important safety information for the POS system, including voltage, cable, and environmental considerations.

Getting Started

Signing In and Registering

Process for logging in a clerk or sales person using a Dallas-Key or keyboard for transaction assignment.

Registering Departments and PLUs

How to register new departments, pre-programmed PLUs, and set prices for items.

Creating New PLUs

Step-by-step guide for creating new PLUs during a sale, including price and department linking.

Corrections and Cancellations

Clearing Errors and Inputs

How to clear incorrect entries and error messages using the 'Clear' key.

Item Voiding Procedures

Steps for voiding specific items from a current receipt using the 'Void' or 'Error Correct' keys.

Refunds and Transaction Refunds

Procedures for returning previously sold items and processing full transaction refunds.

Transaction Cancellation and Tender Correction

How to cancel a complete transaction before payment or correct tender amounts.

System Programming

Programming Date and Time

Setting the system's current date and time using dedicated system keys.

Easy PLU Programming

Simple method for programming PLU data like price, description, and stock in manager mode.

File Programming

Accessing and modifying various system files and parameters through file numbers.

Scanning Operations

Setting up and using barcode scanners for item creation, deletion, and verification.

Error Messages

Common Error IDs and Descriptions

List of error codes (ID) and their corresponding descriptions for troubleshooting POS system issues.

Safety and Compliance

CE Conformance and Standards

Information on EMV 2004/108 directive and technical requirements for electromagnetic compatibility.

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