9
the channel is running.
3.Poor picture/sound quality
•Make sure there is no mobile phone or microwave oven near the product.
4.No or poor sound
•Check that your AV/HDMI cable is connected correctly.
•Check the volume levels of your TV set and the product.
•Check if the product or TV is on mute.
•Check audio type or soundtrack option.(where applicable)
5.Remote control does not operate.
•To control the product,the top end of the remote control should point directly
towards the receiving part of the product.
•Remove and reinsert the batteries in the remote control.
•Replace the batteries in the remote control for a new set.
6.Cannot connect netw
ork
.
•Make sure the network of your family is good.
•Make sure the Ethernet cable is inserted firmly to the LAN router.
•Make sure the Wi-Fi can work on other device.
•Input the Wi-Fi password again.
•Get auto IP again.
•Restart the receiver again.
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