Radic8 Viruskiller VK 102

Questions and Answers

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Yvonne JacobsAug 4, 2025
Why is my Radic8 Air Cleaner not purifying the air properly?
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  Gail KellyAug 4, 2025
  The air purifying function of your Radic8 Air Cleaner might not be working properly due to several reasons: * The indoor air could be heavily contaminated, requiring better ventilation. * The pre-filter or HEPA filter might be blocked, needing cleaning or replacement, respectively. * The room might be too large for the unit, so select the right Viruskiller according to the room size. * The airflow might be restricted, so ensure enough clearance around the product and that the air inlet and outlet are unobstructed.
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lisa65Aug 11, 2025
What to do if my Radic8 Viruskiller VK 102 won't turn on?
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  Rebecca MasonAug 12, 2025
  If your Radic8 Air Cleaner won't turn on, check the following: 1. Ensure the plug is properly inserted into a grounded outlet. If not, plug the device into a working grounded outlet. 2. If using the remote control, replace the batteries, making sure to match the correct polarity. 3. Confirm that the voltage of the AC outlet is adequate. Plug the unit into its dedicated, grounded 220 AC outlet.
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michael54Aug 19, 2025
Why does my Radic8 Air Cleaner emit a strange smell?
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  katelyn73Aug 19, 2025
  A strange smell from your Radic8 Air Cleaner could be due to a few reasons: * If it's a new product, the antimicrobial coating of the reactor cell might release a small, harmless odor that should disappear within one to two weeks. * If you've cleaned the pre-filter with water, ensure it's completely dry before reinstalling it, as moist filters can cause odors. * If the product has been used in environments with high concentrations of food odors or smoke, these substances can penetrate the filter or sterilizing module. Use proper ventilation.
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Brian KiddAug 27, 2025
Why is there weak airflow and noise from my Radic8 Viruskiller VK 102 Air Cleaner?
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  andrew30Aug 27, 2025
  Weak airflow and noise from your Radic8 Air Cleaner is likely because the pre-filter has accumulated too much dust. Clean the pre-filter to resolve this. Also, remember to change the HEPA filter when it's due for replacement.