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RainPoint Smart+ HIS019 - TROUBLESHOOTING; Power problem; Disconnection; Outdoor sensor drains batteries quickly

RainPoint Smart+ HIS019
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1. The display hub uses 5V adaptor as the main
power source, and batteries used only as a backup.
2. Replace a new adaptor. It is impoant to use
the correct adaptor on all electronic
equipment.
1. Batteries often resolve the connection.
2. Distance/Resistance may cause loss of
connection between the sensors/sub-devices
and the display hub.
3. Please make sure the wi network works
normally and stabled.
4. T to resta the device and reconnect.
1. Check the distance and resistance between
the outdoor sensor and display hub. Outdoor
sensors at the end of the range may work
while batteries are fresh but not after they
drain a bit.
2. Check if leaking batteries, which may damage
the outdoor sensor.
3. Batte life is over 12 months only using
Alkaline batteries. Mixed using of used and
new batteries, using Carbon batteries or
rechargeable batteries may reduce batte life.
1. Check if the batte is fully charged or the
power supply is normal.
2. Poor network signal or too far from the router.
4. TROUBLESHOOTING
Problems
Power problem
Disconnection
Outdoor sensor
drains batteries
quickly
Device offline
Some Solution
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