RainSoft EC4 SERIES - User Manual

Questions and Answers

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Jennifer MooreAug 21, 2025
Why does my RainSoft Water Filtration System regenerate at the wrong time?
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  ffowlerAug 21, 2025
  If your RainSoft Water Filtration System regenerates at the wrong time, here are a few potential causes: 1. The computer may not be set correctly. In this case, reset the time of day/hour of regeneration. 2. Daylight savings time may have thrown off the time. Verify that auto daylight savings time is set to “ON.” 3. The maximum system capacity may have been exceeded. Limit water usage until the regeneration is complete.
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Stephanie AllenAug 23, 2025
What to do if my RainSoft Water Filtration System fails to use salt?
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  Melissa McfarlandAug 23, 2025
  If your RainSoft Water Filtration System fails to use salt, it could be due to several reasons. The drain line might be plugged or restricted, so check the water flow to the drain and inspect for any crimps in the line. You can contact your RainSoft Dealer for service. The injector could also be plugged, or there might be low inlet pressure. Insufficient water in the brine tank could also be the cause, so contact your RainSoft Dealer for service.
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shinesAug 26, 2025
Why does my RainSoft Water Filtration System fail to regenerate automatically?
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  Lindsay McdonaldAug 26, 2025
  If your RainSoft Water Filtration System fails to regenerate automatically, it could be due to a couple of reasons. First, the power supply might be plugged into an intermittent or dead power source. Try connecting it to a constant power source. Second, the system might not be counting gallons, in which case you should call your RainSoft Dealer for service.
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Savannah SchneiderAug 28, 2025
What to do if there is excessive water in the brine tank and/or salty water with my RainSoft Water Filtration Systems?
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  Bonnie JimenezAug 28, 2025
  If there's excessive water in the brine tank or salty water in your RainSoft system, the drain line might be plugged or restricted. Check the water flow to the drain and look for any crimps in the drain line. For further assistance, contact your RainSoft Dealer for service. Alternatively, the brine valve could be dirty, or there might be low inlet pressure. The injector could also be plugged; in any of these cases, it's best to contact your RainSoft Dealer for service.
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kmooreAug 30, 2025
What to do if I have loss of water pressure with my RainSoft Water Filtration Systems?
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  Dana MendezAug 30, 2025
  If you experience a loss of water pressure with your RainSoft Water Filtration System, it may be due to low pressure to the unit. Bypass the system to check. If the problem persists after bypassing, it is not related to the RainSoft product. Check your water distribution system. If the problem is resolved after bypassing, call your RainSoft Dealer for service.
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Christine ThompsonSep 1, 2025
How to fix constant flow to the drain in RainSoft Water Filtration Systems?
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  Jessica PowellSep 1, 2025
  If there is a constant flow to the drain in your RainSoft system, it could be due to foreign material in the valve, in which case you should call your RainSoft Dealer to clean the valve. Another potential cause is excessive water pressure, which can be resolved by installing a pressure regulator.
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Cody WrightSep 3, 2025
Why is the water quality poor with my RainSoft Water Dispenser?
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  Matthew WarrenSep 3, 2025
  If you're experiencing poor water quality with your RainSoft Water Dispenser, several factors could be at play. It's possible the raw water source has changed, requiring a new water analysis from your RainSoft dealer. Ensure the bypass valve is closed. Also, check that the power supply is properly connected.
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Emily LoganSep 5, 2025
Why does my RainSoft Water Dispenser regenerate at the wrong time?
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  Justin MaldonadoSep 5, 2025
  If your RainSoft Water Dispenser system is regenerating at the wrong time, it could be due to a few reasons. Check that the computer is set properly by resetting the time of day/hour of regeneration. If the time is off due to daylight savings, verify that auto daylight savings time is set to “ON”. It's also possible the maximum system capacity has been exceeded, so limit water usage until the regeneration is complete.
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Chloe Lee MDSep 7, 2025
How to fix a RainSoft Water Dispenser that fails to regenerate automatically?
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  Michael RodriguezSep 7, 2025
  If your RainSoft Water Dispenser isn't regenerating automatically, there are a couple of things to consider. First, ensure the power supply is connected to a constant power source. If the system is not counting gallons, it's time to call your RainSoft Dealer for service.
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Robert HarveySep 9, 2025
What to do if there is a constant flow to the drain in my RainSoft Water Dispenser?
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  Tammy YorkSep 9, 2025
  If you notice constant flow to the drain in your RainSoft Water Dispenser, it could be due to foreign material in the valve, requiring a call to your RainSoft Dealer to clean the valve. Another potential cause is excessive water pressure, which can be resolved by installing a pressure regulator.