Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by removing the battery (if removable —
see your mobile phone’s owner manual).
• Delete pairing history in mobile phone and Uconnect system; usually found in
phone’s Bluetooth connection settings.
• Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your
mobile phone.
• If your vehicle system generates a pin code the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the “phonebook download” request on
your mobile phone.
• Up to 2,000 contact names with six numbers per contact will transfer to the
Uconnect 5.0/5.0 NAV system phonebook.
Text messaging won’t work:
• Check “Do not ask again,” then accept the “connect to your messages” request on
your mobile phone.
• Verify that your mobile phone has the Bluetooth feature (Message Access Profile).
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) carriers do not support conference calling.
Refer to your mobile phone user’s manual for further information.
Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while connected to Bluetooth will disable
Hands-Free Calling. Do not make calls while your mobile phone is plugged into the
AUX jack.
ELECTRONICS
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