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RAM PROMASTER CITY User Manual

RAM PROMASTER CITY
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RAM PROMASTER CITY
2021 OWNER’S MANUAL
RAMTRUCKS.COM (U.S.) RAMTRUCK.CA (CANADA)
©2020 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC.
Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2021 RAM PROMASTER CITY
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL,
UCONNECT AND WARRANTY BOOKLET
OWNERS.MOPAR.CA
CANADA
MOPAR.COM
U.S.
21_VM_OM_EN_USC
FIRST EDITION
Whether it is providing information about specific product features, taking a tour through your vehicle’s
heritage, knowing what steps to take following an accident or scheduling your next appointment, we
know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store
®
or Google Play
®
Store and enter the search keyword “ram toolbox” (U.S. residents only).

Table of Contents

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RAM PROMASTER CITY Specifications

General IconGeneral
BrandRAM
ModelPROMASTER CITY
CategoryAutomobile
LanguageEnglish

Summary

RAM PROMASTER CITY

2021 OWNER’S MANUAL

Owner's manual for the 2021 Ram Promaster City.

GETTING TO KNOW YOUR VEHICLE

KEYS

Information about the vehicle's key fob and mechanical key.

VEHICLE SECURITY SYSTEM — IF EQUIPPED

Details on arming, disarming, and overriding the vehicle security system.

DOORS

Operation of power door locks, auto unlock, sliding side door, and rear doors.

SEATS

Instructions for adjusting manual front seats, folding rear seats, and heated seats.

MIRRORS

Adjustment and features of inside and outside rearview mirrors.

EXTERIOR LIGHTS

Operation of headlights, parking lights, turn signals, and fog lights.

CLIMATE CONTROLS

Description and functions of the manual climate control system.

WINDOWS

Operation of power windows, auto-down/up features, and wind buffeting.

GETTING TO KNOW YOUR INSTRUMENT PANEL

Overview of the instrument cluster and its components.

INSTRUMENT CLUSTER

Detailed description of the instrument cluster and its gauges.

STARTING AND OPERATING

STARTING THE ENGINE

Procedures for normal starting, cold weather, and engine failure.

AUTOMATIC TRANSMISSION

Information on key ignition park interlock and transmission shift.

POWER STEERING

Details on the power steering system and fluid check.

CRUISE CONTROL — IF EQUIPPED

Instructions for activating, setting, and using cruise control.

PARKSENSE REAR PARK ASSIST — IF EQUIPPED

Operation and alerts for the rear park assist system.

PARKVIEW REAR BACK UP CAMERA

Description of the rear back-up camera system and its display.

REFUELING THE VEHICLE

Procedure for opening the fuel filler door and refueling.

VEHICLE LOADING

Vehicle Certification Label

Information found on the vehicle certification label.

Gross Vehicle Weight Rating (GVWR)

Definition of GVWR and its importance for vehicle load.

TRAILER TOWING

Safety tips and limits for towing a trailer with the vehicle.

DRIVING TIPS

Guidance on driving in slippery conditions and through water.

MULTIMEDIA

UCONNECT SYSTEMS

Overview of the Uconnect system and its features.

UCONNECT SETTINGS

How to access and change customer programmable features.

UCONNECT MODES

Description of available Uconnect modes like Radio and Media.

NAVIGATION MODE — IF EQUIPPED

Operating the navigation system and planning a route.

RADIO OPERATION AND MOBILE PHONES

Information on radio operation and connecting mobile phones.

SAFETY

SAFETY FEATURES

Overview of key safety features like ABS and ESC.

Four-Wheel Anti-Lock Brake System (ABS)

How the ABS system aids in vehicle control during braking.

Electronic Brake Control (EBC) System

Description of EBC system components including BAS, TCS, HSA, ESC.

Electronic Stability Control (ESC)

How ESC enhances directional control and stability.

Tire Pressure Monitoring System (TPMS)

Warning system for low tire pressure and system malfunctions.

SERVICING AND MAINTENANCE

SCHEDULED SERVICING

Information on the automatic oil change indicator and maintenance schedule.

ENGINE COMPARTMENT

Identification of components in the engine compartment.

Checking Oil Level

Procedure for checking and maintaining the engine oil level.

Cooling System

Checking coolant level, system maintenance, and coolant selection.

Brake System

Ensuring brake system performance through periodic inspection.

Tires

Information on tire safety, markings, pressures, and loading.

Tire Rotation Recommendations

Guidelines for rotating tires to ensure even wear and optimal performance.

BODYWORK

Recommendations for protecting the vehicle body from atmospheric agents.

INTERIORS

Care instructions for seats, fabric, plastic, and leather surfaces.

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER

Location and importance of the VIN.

WHEEL AND TIRE TORQUE SPECIFICATIONS

Proper lug nut torque for wheel mounting.

FUEL REQUIREMENTS

Information on gasoline octane, reformulated gasoline, and fuel additives.

Carbon Monoxide Warnings

Precautions to prevent carbon monoxide poisoning.

FLUID CAPACITIES

Capacities for fuel, engine oil, and cooling system fluids.

ENGINE FLUIDS AND LUBRICANTS

Recommended fluids and lubricants for the engine.

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

Tips for preparing for service appointments and making requests.

IF YOU NEED ASSISTANCE

Steps to take if you require further assistance with service.

FCA US LLC Customer Center

Contact information for the FCA US LLC customer center.

WARRANTY INFORMATION

Information regarding the terms and provisions of FCA US LLC warranties.

REPORTING SAFETY DEFECTS

Procedure for reporting vehicle safety defects to authorities.

PUBLICATION ORDER FORMS

How to order additional manuals and documentation.

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