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RAM PROMASTER 2018 User Manual

RAM PROMASTER 2018
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18VF-926-AA
RAM ProMaster
First Edition
User GUIDE
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL, MEDIA
AND WARRANTY BOOKLET BY VISITING:
WWW.MOPAR.COM/EN-US/CARE/OWNER-MANUAL.HTML (U.S. RESIDENTS);
WWW.OWNERS.MOPAR.CA (CANADIAN RESIDENts).
RAMTRUCKS.COM (U.S.) ramtrucks.ca (CANADA)
©2017 FCA US LLC. All Rights Reserved. RAM is a registered trademark of FCA US LLC.
WHETHER IT’S PROVIDING INFORMATION
ABOUT SPECIFIC PRODUCT FEATURES,
TAKING A TOUR THROUGH YOUR VEHICLE’S
HERITAGE, KNOWING WHAT STEPS TO
TAKE FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR
NEXT APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN
IMPORTANT EXTENSION OF YOUR RAM VEHICLE. SIMPLY
DOWNLOAD THE APP, SELECT YOUR MAKE AND MODEL
AND ENJOY THE RIDE. TO GET THIS APP, GO DIRECTLY TO
THE APP STORE OR GOOGLE PLAY AND ENTER THE SEARCH
KEYWORD “RAM TOOLBOX” (U.S. residents ONLY).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) or
WWW.OWNERS.MOPAR.CA (CANADA) PROVIDES SPECIAL
OFFERS TAILORED TO YOUR NEEDS, CUSTOMIZED VEHICLE
GALLERIES, PERSONALIZED SERVICE RECORDS AND MORE.
TO GET THIS INFORMATION, JUST CREATE AN ACCOUNT AND
CHECK BACK OFTEN.
Get warranty and other information online – you
can review and print or download a copy of the
owner’s manual, navigation/uconnect manuals
and the limited warranties provided by FCA US LLC
for your vehicle by visiting www.mopar.com (U.S.)
or WWW.OWNERS.MOPAR.CA (CANADA). Click on the
applicable link in the “popular topics” area of the
www.mopar.com (U.S.) or WWW.OWNERS.MOPAR.CA
(CANADA) homepage and follow the instructions
to select the applicable year, make and model of
your vehicle.
2018
RAM
PROMASTER
USE R
GU IDE

Table of Contents

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RAM PROMASTER 2018 Specifications

General IconGeneral
BrandRAM
ModelPROMASTER 2018
CategoryAutomobile
LanguageEnglish

Summary

HOW TO USE THIS MANUAL

Essential Information

Basic instructions for interpreting directions, figures, and controls in the manual.

Symbols

Explains the meaning of colored labels and symbols indicating precautions.

ROLLOVER WARNING

Highlights the higher rollover risk of utility vehicles and safe driving practices.

WARNINGS AND CAUTIONS

Explains the difference between warnings for accidents/injuries and cautions for vehicle damage.

GETTING TO KNOW YOUR VEHICLE

KEYS

Details on the vehicle's key fob, remote keyless entry, and mechanical key functions.

SEATS

Information on seat features, including adjustments and available heating options.

HEAD RESTRAINTS

Instructions on adjusting, removing, and the importance of proper head restraint positioning.

STEERING WHEEL

Explains the telescoping steering column feature and its adjustment control.

EXTERIOR LIGHTS

Description of the multifunction lever controlling headlights, turn signals, and parking lights.

INTERIOR LIGHTS

Information on courtesy lights, dome lights, and map lights operation.

WIPERS AND WASHERS

Details on front windshield wiper operation, including intermittent, low, and high speed modes.

CLIMATE CONTROLS

Overview of the climate control system for regulating temperature and airflow.

HOOD

Instructions on how to open and close the vehicle's hood safely.

INTERNAL EQUIPMENT

Information on power outlets, including passenger compartment and load compartment types.

GETTING TO KNOW YOUR INSTRUMENT PANEL

INSTRUMENT CLUSTER DISPLAY

Explains the driver-interactive display and its information capabilities.

Location And Controls

Details the location and function of the instrument cluster's driver-interactive display controls.

Diesel Messages — If Equipped

Information on specific messages related to Diesel Particulate Filter (DPF) and Diesel Exhaust Fluid (DEF).

WARNING LIGHTS AND MESSAGES

Introduces the various warning lights and messages displayed in the instrument cluster.

Red Warning Lights

Explains the meaning and action required for critical red warning lights.

Yellow Warning Lights

Describes the function and implications of various yellow warning and indicator lights.

Electronic Stability Control (ESC) Warning Light — If Equipped

Details the ESC indicator light, its normal operation, and malfunction signals.

Engine Check/Malfunction Indicator Warning Light (MIL)

Explains the MIL light, its causes, and the importance of timely service.

Anti-Lock Brake (ABS) Warning Light

Describes the ABS warning light and its indication of system malfunction.

ONBOARD DIAGNOSTIC SYSTEM — OBD II

Overview of the OBD II system for monitoring emissions and engine performance.

Generic Warning Light

Explains the generic warning light which illuminates for various system faults.

Yellow Indicator Lights

Describes various yellow indicator lights such as stop light or external light failure.

Cybersecurity

Information on vehicle system security and risks of unauthorized access.

SAFETY

AUXILIARY DRIVING SYSTEMS

Covers systems that assist driving, such as tire pressure monitoring.

Tire Pressure Monitoring System (TPMS)

Explains the TPMS operation, warnings, and importance of proper tire inflation.

OCCUPANT RESTRAINT SYSTEMS

Details the vehicle's restraint systems, including seat belts and airbags.

Supplemental Restraint Systems (SRS)

Information on the vehicle's airbag system, components, and operation.

Child Restraints

Guidelines and recommendations for safely securing children in the vehicle.

STARTING AND OPERATING

STARTING THE ENGINE — GAS ENGINE

Procedures for starting the gasoline engine, including normal and warning conditions.

STARTING THE ENGINE — DIESEL ENGINE

Instructions for starting the diesel engine, including cold weather considerations.

NORMAL OPERATION

Guidelines for operating the diesel engine and stopping it properly.

ENGINE BREAK-IN RECOMMENDATIONS — DIESEL ENGINE

Recommendations for breaking in the diesel engine to ensure optimal performance.

ELECTRIC PARK BRAKE (EPB) — DIESEL ONLY (IF EQUIPPED)

Details the operation of the electric park brake system and its features.

AUTOMATED MANUAL TRANSMISSION — DIESEL ONLY

Explains the automated manual transmission, gear selection, and modes of operation.

Parking The Vehicle

Instructions and warnings for parking the vehicle safely, including the use of the parking brake.

SPEED CONTROL

Information on activating, setting, and using the cruise control system.

REFUELING THE VEHICLE — DIESEL

Instructions and precautions for refueling the diesel vehicle, including DEF.

DIESEL EXHAUST FLUID

Information on Diesel Exhaust Fluid (DEF), its purpose, and adding it to the vehicle.

TRAILER TOWING

Covers trailer towing weights and related information.

RECREATIONAL TOWING (BEHIND MOTOR HOME, ETC.)

Guidelines for towing the vehicle behind another vehicle or motor home.

IN CASE OF EMERGENCY

BULB REPLACEMENT

Instructions for replacing various interior and exterior light bulbs.

FUSES

Information on fuse locations, types, and replacement procedures for underhood and interior fuses.

JACKING AND TIRE CHANGING

Detailed instructions and safety precautions for changing a tire.

JUMP STARTING PROCEDURES

Step-by-step guide for jump starting the vehicle's battery safely.

IF YOUR ENGINE OVERHEATS

Actions to take if the engine overheats, including safety warnings and precautions.

FREEING A STUCK VEHICLE

Techniques for freeing the vehicle if it becomes stuck in mud, sand, or snow.

TOWING A DISABLED VEHICLE

Procedures for towing a disabled vehicle using a commercial towing service.

ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)

Information on the vehicle's EARS function for post-accident assistance.

EVENT DATA RECORDER (EDR)

Explanation of the EDR's purpose in recording vehicle data during crashes.

SERVICING AND MAINTENANCE

SCHEDULED SERVICING — GASOLINE ENGINE

Outlines the recommended maintenance schedule for gasoline engines.

Maintenance Plan

Details required maintenance intervals and inspections for vehicle components.

Heavy Duty Use Of The Vehicle

Specific maintenance recommendations for vehicles used in severe duty conditions.

SCHEDULED MAINTENANCE — DIESEL ENGINE

Provides the maintenance schedule for diesel engines, including biodiesel considerations.

ENGINE COMPARTMENT

Identifies key components and fluid reservoirs in the engine compartment.

RAISING THE VEHICLE

Instructions and warnings related to safely raising the vehicle for service.

TIRES

Information on tire safety, markings, terminology, pressures, and loading.

Tire Safety Information

Covers critical aspects of tire safety, including markings and definitions.

Tire Markings

Explains the various markings found on tire sidewalls, such as DOT and size designations.

Tire Types

Describes different tire types like All Season, Summer, Snow, and Run Flat tires.

TECHNICAL SPECIFICATIONS

WHEEL AND TIRE TORQUE SPECIFICATIONS

Specifies the correct torque values for lug nuts/bolts and wheel mounting procedures.

FLUID CAPACITIES — GASOLINE ENGINE

Lists the required fluid capacities for the gasoline engine, including oil and coolant.

FLUID CAPACITIES — DIESEL ENGINE

Details the fluid capacities for the diesel engine, including fuel and DEF.

FLUIDS AND LUBRICANTS — GAS ENGINE

Provides recommended fluids and lubricants for various components of the gasoline engine.

FLUIDS AND LUBRICANTS — 3.0L DIESEL ENGINE

Lists recommended fluids and lubricants for the 3.0L diesel engine and chassis.

MOPAR ACCESSORIES

Information on authentic Mopar accessories available for enhancing the vehicle.

MULTIMEDIA

CYBERSECURITY

Discusses vehicle connectivity, security features, and software update importance.

UCONNECT 3/3 NAV WITH 5-INCH DISPLAY

Overview of the Uconnect system's display and its primary functions.

Clock Setting

Step-by-step instructions for setting the vehicle's clock via the touchscreen.

Equalizer, Balance And Fade

How to customize audio settings like Bass, Mid, Treble, and speaker balance.

Radio Operation

Guides on operating the radio, including presets, tuning, and audio settings.

USB/Audio Jack (AUX)/Bluetooth Operation

Instructions for connecting and using USB, iPod, AUX, and Bluetooth audio devices.

Navigation

Information on the vehicle's navigation system, if equipped.

UCONNECT SETTINGS

Explains how to access and adjust various Uconnect system settings.

STEERING WHEEL AUDIO CONTROLS

Details the audio controls located on the steering wheel for volume and station selection.

UCONNECT PHONE

Information on using the Uconnect phone feature for hands-free calling.

Pairing (Wirelessly Connecting) Your Mobile Phone To The Uconnect System

Step-by-step guide for pairing a mobile phone with the Uconnect system via Bluetooth.

Voice Text Reply

How the Uconnect system announces and allows replies to incoming text messages.

Helpful Tips And Common Questions To Improve Bluetooth Performance With Your Uconnect System

Tips for optimizing Bluetooth performance and troubleshooting common connection issues.

UCONNECT VOICE RECOGNITION QUICK TIPS

Introduction to Uconnect Voice Recognition, including quick tips and commands.

Get Started

Initial steps for using the Uconnect system and voice commands.

Basic Voice Commands

Lists fundamental voice commands for Uconnect system operation.

Radio

How to use voice commands to operate the radio functions.

Media

Using voice commands to control media playback from various sources.

Phone

Instructions for making and receiving calls using Uconnect voice commands.

CUSTOMER ASSISTANCE

IF YOU NEED ASSISTANCE

General information on seeking assistance from the manufacturer or dealer.

FCA US LLC Customer Center

Contact information and procedures for the FCA US LLC customer center.

FCA Canada Inc. Customer Center

Contact details and procedures for the FCA Canada Inc. customer center.

In Mexico Contact

Contact information for assistance in Mexico.

Puerto Rico And U.S. Virgin Islands

Contact information for customer service in Puerto Rico and U.S. Virgin Islands.

Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)

Information on TDD/TTY services for customers with hearing or speech impairments.

Service Contract

Details about purchasing and using service contracts for vehicle protection.

REPORTING SAFETY DEFECTS

Procedures for reporting vehicle safety defects to NHTSA and FCA US LLC.

PUBLICATION ORDER FORMS

Information on how to purchase copies of manuals and other documentation.

DRIVING AND ALCOHOL

Related product manuals