RAM PROMASTER 2018 - Reporting Safety Defects; In the 50 United States and Washington, D.C; In Canada; Publication Order Forms

REPORTING SAFETY DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should im-
mediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying FCA
US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from http://
www.safercar.gov
.
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian government should contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/
.
PUBLICATION ORDER FORMS
• You can purchase a copy of the Owner's
Manual, Navigation/Uconnect Manuals or
Warranty Booklet. United States customers
may visit the Ram Truck Contact Us page at
www.ramtrucks.com scroll to the bottom of
the page and select the “Contact Us” link,
then select the “Owner’s Manual and Glove
Compartment Material” from the left
menu. You can also purchase a copy by
calling 1-866-726-4636 (U.S.) or
1-800-387-1143 (Canada).
• Replacement User Guide kits or DVDs or, if
you prefer, additional printed copies of the
Owner's Manual, Warranty Booklet or Radio
Manuals may be purchased by visiting
www.techauthority.com or by calling
1-800-890-4038 (U.S.) or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover or-
ders are accepted.
CUSTOMER ASSISTANCE
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