Raymarine Dragonfly-4 Pro - Chapter 13 Troubleshooting

13.2Poweruptroubleshooting
Productdoesnotturnonorkeepsturningoff
PossiblecausesPossiblesolutions
Blownfuse/trippedbreaker1.Checkconditionofrelevantfusesandbreakersandconnections,replaceif
necessary(RefertoChapter15Technicalspecicationforfuseratings.)
2.Iffusekeepsblowingcheckforcabledamage,brokenconnectorpinsor
incorrectwiring.
Poor/damaged/insecurepowersupply
cable/connections
1.Checktheunit’sconnectorforbrokenorbentpins.
2.Checkthatthecableconnectorisfullyinsertedintotheunitandthatthelocking
collarisinthelockedposition.
3.Checkthepowersupplycableandconnectorsforsignsofdamageorcorrosion,
replaceifnecessary.
4.Withtheunitturnedon,tryexingthepowercableneartothedisplayconnector
toseeifthiscausestheunittore-boot/loosepower,replaceifnecessary.
5.Checkthevessel’sbatteryvoltage,theconditionofthebatteryterminalsand
powersupplycables,ensuringconnectionsaresecure,cleanandfreefrom
corrosion,replaceifnecessary.
6.Withtheproductunderload,usingamulti-meter,checkforhighvoltagedrop
acrossallconnectors/fusesetc(thiscancausetheFishnderapplicationsto
stopscrollingortheunittoreset/turnoff),replaceifnecessary.
IncorrectpowerconnectionThepowersupplymaybewiredincorrectly,ensuretheinstallationinstructionshave
beenfollowed.(RefertoChapter5Cablesandconnectionsforcableandconnection
requirements.)
Powersourceinsufcient
Withtheproductunderload,usingamulti-meter,checkthepowersupplyvoltageas
closetotheunitaspossibletoestablishactualvoltagewhenthecurrentisowing.
(RefertoChapter15Technicalspecicationforpowersupplyrequirements.)
Productwillnotbootup(re-bootloop)
PossiblecausesPossiblesolutions
Powersupplyandconnection
Seepossiblesolutionsfrom‘Productsdoesnotturnonorkeepsturningoff’above.
Softwarecorruption1.Intheunlikelyeventthattheproductssoftwarehasbecomecorruptedplease
tryre-ashingthelatestsoftwarefromtheRaymarinewebsite.
2.Ondisplayproducts,asalastresort,youcantrytoperforma‘PoweronReset’,
howeverthiswilldeleteallsettings/presetsanduserdata(suchaswaypoints
andtracks)andreverttheunitbacktofactorydefaults.
PerformingaPoweronReset
PerformingaPoweronResetwilldeleteall
settings/presetsanduserdata(suchaswaypoints
andtracks)andreverttheunitbacktofactory
defaults.
1.Powertheunitoff.
2.Powertheunitbackon.
3.WhentheDragonylogoappearsPressand
holdthePowerbutton.
TheRaymarineInitializationscreenisdisplayed.
4.PressthePowerbuttonagaintoselect‘1–Reset
tofactorydefaults’.
A7secondcountdownwillbegin.Whenthe
countdownreacheszerotheunitwillberesetto
factorydefaultsettings.
5.Youcanstoptheresetprocessbypressingthe
Powerbuttonagainbeforethecountdowntimer
reacheszero.
Thiswillselectthesecondoption:‘2–Exitand
starttheapplication’andbeginanewcountdown
timer.
Troubleshooting
115