Razer HAMMERHEAD BT - Page 3

manufacturer’s warranty on the unit.
One of the features of my Razer Product does not work. How do I fix this?
If you are unable to find an FAQ article that helps resolve the issue, please contact Customer
Support. User guides and product manuals are also available on the Support page.
Troubleshooting
How do I clean my Razer headset?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain
cleaning products may react with it, but we have had good luck cleaning Razer products using
commonly available monitor cleaning wipes.
To clean the body of your Razer headset, gently wipe it with a monitor wipe.
Do not scrub the surface of your Razer headset.
When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can
cause damage to your headset.
How do I replace the worn out or damaged ear cups for my Razer Hammerhead
BT?
If your headset is still in warranty, you may contact Customer Support to have your ear cups
replaced. Kindly prepare a photo of the ear cups for documentation.
However, do note that ear cups that show normal wear from extended use cannot be replaced under
warranty. This also applies to ear cups that show signs of excessive dirt, liquid spills, physical damage
or other abuse.
If your headset is no longer covered by our warranty period, you may purchase replacement ear
cups.
Downloads
Razer Hammerhead BT Manual Master Guide (English) – Download
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