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16-FAULTS/CAUSES/SOLUTIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
ANOMALY POSSIBLE CAUSES SOLUTIONS
The boiler runs for a few minutes and
then goes out.
Start-up phase is not completed Repeat start-up
Temporary power cut Wait for the automatic restart
Clogged smoke duct Clean the smoke duct
Faulty or malfunctioning temperature
probes
Check and replace the probes
Faulty spark plug Check the spark plug and replace it, if
necessary
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
ame is weak
Insucient combustion air Clean the brazier and check that all the
holes are clear. Perform a general cleaning
of the combustion chamber and the smoke
duct. Check that the entry of air is not
obstructed.
Damp or unsuitable pellets Change the type of pellets
Faulty smoke evacuation motor Check the motor and replace it, if necessary
The smoke evacuation motor does
not work
No electrical supply to the boiler. Check the mains voltage and the
protection fuse
The motor is faulty Check the motor and capacitor and replace
them, if necessary
Defective motherboard Replace the electronic board
Control panel broken Replace the control panel
In the automatic position the boiler
always runs at full power.
Thermostat is set to minimum Reset the temperature of the thermostat.
Room thermostat in position that always
detects cold.
Reposition of the probe
Malfunctioning temperature probe. Check the probe and replace it if necessary.
Faulty or malfunctioning control panel. Check the panel and replace if necessary.
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