Redfox EDGE - Advanced Troubleshooting and FAQs; Troubleshooting Common Issues; Pairing and Connectivity FAQs

EDGE
owner’s manual
EDGE
owner’s manual
maybenoindicationlightuntilenoughchargehasreturnedtothebatterytopowerthe
LEDlights.
• NosoundontheEDGE:
 1.MakesuretheEDGEhadbeenpairedsuccessfullywiththeaudiodevice.
 2.MakesuretheEDGEhadbeenpoweredon.
 3.MakesurethedistancebetweentheEDGEandaudiodevicedoesnotexceed10
meters.
 4.Makesureyouraudiodeviceischargedandpoweredon.
 5.SomebrandsofsmartphonesonlysupportoneBluetoothheadsetatatime.If
morethanoneBluetoothheadsetispairedtoyoursmartphone,theconnectionmaybe
interrupted.
• Afterfullycharging,whydoesmyEDGEnotworkwithmymobile?:Makesureyour
mobile’sBluetoothisonandpairedwithyourEDGE.
• CanmyEDGEworkwithanyphone?:No.Itcanonlyworkwithphonewhichhas
Bluetooth.
• WhatistheeffectivedistanceforEDGEandaBluetoothdevice?:The EDGE operates
underClassIIstandardswithaneffectivedistanceis10meters,butthatmayvary
dependingonthespecicenvironmentyouareinandyourdevicesspecications.
SomeBluetoothdeviceseffectivedistancemaybelessthan10meters.
• WhenmyBluetoothdeviceissearchingtheEDGE,whydoseveralBluetoothdevices
appear?:Wheninsearchmode,yourphoneorBluetoothdevicewillsearchforall
Bluetoothtransmitterswithinrange.OnceyourphoneorBluetoothdevicehasscanned
foractivedevices,“RedFoxEDGE”willappearonyourphoneorBluetoothdevicesoyou
canbesureyouarepairingtothecorrectdevice.
• Whycan’tmyphoneorBluetoothdevicendmyEDGE?:IfyourEDGEisn’tinpairing
mode,yourphoneorBluetoothdevicecannotndit.Beforeusingyourphoneor
BluetoothdevicetosearchfortheEDGE,makesuretheEDGEisinpairingmode.(Refer
toD3inthisuser’smanualfordetailedinstructions).
• DoIneedtopairmydeviceseachtimeIusemyEDGE?:No. The EDGE and the phone or
Bluetoothdeviceonlyrequirepairingthersttimetheyareusedtogether.
• WhatshouldIdoifthevolumeistoolowonmyEDGE?:
1.ThevolumeonyourEDGEwillonlygoashighasthevolumelevelsetonyour
transmittingdevice(PhoneorotherBluetoothdevice).Insurethevolumeisturnedup
onyourPhoneorotherBluetoothdevice.Note:Thisprovidesasafetyfeaturewhen
usingwithchildrenasyoucancontrolthemaximumvolumeatthetransmittingunit.
 2.InsurethevolumeisattheappropriatelevelonyourEDGE.Usethevolumeupor
downbuttonsontheEDGEtoinsureyouhavethevolumeturnedup.
 3.InsurethepausebuttonhasnotbeenpushedontheEDGE.
• WhydoesmyEDGEstopworksuddenly?:
1.Nopower.Whenthebatteryislowtheredindicatorwillflashandtheheadsetwill
beeptwice.
 2.Insureyoudidnotinadvertentlyreachupandpressthephonebuttonfor4–6
seconds and turn the EDGE off.
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