76
SKIP STROLLER ~ INSTRUCTION MANUAL SKIP STROLLER ~ INSTRUCTION MANUAL
• Accidental or intentional damage, abuse or neglect;
• Damage to handle bar grips or fabrics as a result of
normal handling and daily use;
• Airline/transport damage: check your Redsbaby product
carefully after it has been handled by the airline (or other
transporters) and if required, submit your claim directly to
your travel insurer/airline;
• Consumer dissatisfaction with the product in terms of
disliking the fit, weight, functionality, colour or style
(outside of the 30 Day Trial period);
• If the batch number sticker has been damaged or
removed; and
• When the product has not been used for normal use and
in accordance with the manufacturer’s instructions.
For more information on our 24 Month Warranty, please
read our Terms and Conditions at www.redsbaby.com.au.
Please ensure you follow the assembly instructions, which
can be found in this instruction manual.
How to make a warranty claim
To submit a warranty claim please visit the Support
Centre page on our website, www.redsbaby.com.au and
complete the Warranty Claim form. The more detailed
you are with your description of the defect, the quicker
we will be able to process your warranty claim. Once your
form has been submitted, a member of our Customer
Care team will contact you within seven (7) business days.
Depending on the nature of the claim, we will either send
out a replacement part to resolve the issue or request a
repair at one of our Australia-wide repair centres.
Alternatively you can call our Customer Care team on
1300 344 964.
To Next Page
Loading...
