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3. Reset the machine through the small hole at the bottom of
the driving recorder.
4. If none of the above can solve the problem, please t to
power on the USB cable to conrm whether the host can be
used normally.
5. Please go to the ocial website to update the rmware.
6. If it is not resolved, please contact your dedicated customer
seice for a replacement.
•Why "Mass storage" appears on the screen?
"Mass storage" happens when you use a USB cable with data
transfer mode causing the dash cam to enter transfer mode.
In this mode, data can only be transferred; no other functions
work. For best results, use the original car charger or a USB
cable without data transfer mode.
•Why can't I connect to Wi-Fi?
1. Check the working distance of Wi-Fi, about 15ft.
2. Check the SSID and password of the Wi-Fi, or whether there
are other devices connected to the Wi-Fi..
3. Turn o mobile data, security software, and VPN on your phone.
4. If the issue persists, please contact customer suppo for
assistance.
•Why is the time setting incorrect?
The dash cam features built-in GPS. It automatically adjusts
time based on your location and time zone, eliminating the
need for manual time changes. And you can adjust the time
through Settings > Time Zone/DST.
•Why is the screen ickering when updating rmware?
This is a normal phenomenon, it is expected to wait for about
20s, the rmware will be updated to normal use, you can check
whether to update to the latest version in the settings > product
.
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